DULCEDO Management

People Operations

• Serve as the first point of contact for employees and managers on workplace questions, concerns, and conflicts
• Coach managers through performance issues, team dynamics, and difficult conversations
• Lead employee relations cases end to end, including investigations, warning meetings, documentation, and follow-up
• Coordinate annual and quarterly performance reviews
• Contribute to annual compensation reviews and market benchmarking
• Guide onboarding and offboarding, including exit plans and exit interviews
• Manage sensitive and time-critical situations, escalating appropriately
• Develop, review, and refine HR policies, procedures, and practices
• Monitor federal, provincial, and state employment legislation for Canadian and U.S. workforce compliance
• Maintain accurate employee records in BambooHR
• Produce reporting to inform leadership decisions on engagement and retention
• Act as a visible, in-person advisory resource for employees and leaders

People & Culture Advisor

Content Manager

• Own HyperMuse's established IP account content strategy from positioning through day-to-day execution
• Build content calendars and platform-specific plans for Instagram, TikTok, and emerging platforms
• Translate characters, worlds, and storylines into shareable content
• Track trends, formats, platform changes, and cultural moments
• Test hooks, formats, posting cadence, and storytelling structures
• Analyze account and content performance and define next steps
• Write creative briefs and provide direction to the HyperMuse production team
• Maintain momentum on each IP and solve problems independently
• Apply social and content expertise to HyperMuse's AI artists and third-party IPs
• Identify collaboration opportunities with creators, brands, and partners across the Dulcedo network

Social Content Strategist

Agent

• Discover and sign new talent, and maintain strong knowledge of key players in Quebec’s influencer and entertainment industry
• Guide talent in their development and help increase their visibility and audience across social media
• Meet and exceed monthly sales, revenue, and retention targets by securing commercial opportunities for talent
• Lead negotiations and support the execution of brand campaigns and partnerships
• Develop personal branding strategies and social media growth tactics
• Collaborate with the Dulcedo team on projects and partnerships
• Support talent onboarding and day-to-day experience at Dulcedo
• Attend industry events and meetings with talent, occasionally outside regular business hours

People & Culture Advisor

Social Content Strategist

Talent Agent