Lead Phlebotomist

Duly Health and Care

. Train phlebotomy staff and ensure compliance and competency for adult and pediatric patient sample collection.

Posted 11/9/2026full-timeWestmont • Illinois • United StatesSenior💰 $18 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy techniques, compliance with HIPAA and OSHA regulations, and effective communication with clinical staff and patients. Proficient in specimen processing, quality assurance, and training phlebotomy staff to ensure high standards of patient care.

Highest-signal resume keywords

Phlebotomy Certification3 Years Of Phlebotomy ExperienceCPR CertificationPoint Of Care TestingAseptic Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VenipunctureCapillary CollectionSpecimen ProcessingQuality ControlPatient IdentificationSpecimen DocumentationCentrifugationBone Marrow Collection AssistanceCLIA-Waived TestingAdverse Reaction Assessment

Soft Skills

Effective CommunicationProblem-SolvingTeam CollaborationPatient InteractionTraining And Mentoring

Certifications & Qualifications

Phlebotomy CertificationCPR Certification

Industry Keywords

HIPAA ComplianceOSHA RegulationsQuality Assurance MonitoringPatient Safety Incident ReportingRegulatory Compliance

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Train phlebotomy staff and ensure compliance and competency for adult and pediatric patient sample collection.
Perform and support venipuncture and capillary collections using aseptic protocols, accurate patient identification, and proper labeling.
Conduct routine visits to collection sites to ensure quality, compliance, and efficiency.
Assist with collections during peak volume periods and as operationally needed.
Investigate issues and concerns, report them to appropriate leadership, and participate in required education.
Serve as the first line of communication for phlebotomy staff regarding scheduling, quality assurance monitoring, and clinical staff support.
Perform specimen centrifugation, processing, preparation for transportation, storage, and retrieval.
Prepare patient demographic sheets, paperwork, labels, and other specimen documentation.
Demonstrate and explain appropriate phlebotomy techniques and procedures.
Assess adverse reactions and notify appropriate clinical staff.
Preserve patient confidentiality and ensure HIPAA compliance.
Maintain clean working environments and comply with OSHA and regulatory requirements for sharps and medical/biological waste.
Perform CLIA-waived and some CLIA-moderate testing, bone marrow collection assistance, quality control, calibration, and instrument maintenance.
Accurately record test results within expected time frames.
Communicate questions, unusual findings, and observations to the Lab Manager or Supervisor.
Work with physicians during bone marrow specimen collection and prepare samples for testing.
Ensure quality phlebotomy services and positive patient experiences across all locations and phone interactions.
Assist with development, assembly, and implementation of annual phlebotomy skills and competency assessments.
Participate in educational, training, routine administrative, and non-routine technical activities within scope.
Interact professionally with patients using positive patient experience tools.
Monitor phone and voicemail messages as necessary.
Access patient/testing information accurately and communicate with patients and clinical staff.
Maintain departmental inventory of supplies and materials.
Support RL6 investigations, patient safety incident reporting, medical error investigations, and risk identification.
Assist with corrective action implementation.
Investigate turnaround-time issues, supply problems, and patient concerns and forward them to appropriate leadership.

Requirements

What you’ll need

Full-Time, 40 hours/week.
Must be willing to work variable 8 hour shifts between 7:00am-6:00pm, Monday-Friday.
Every other Saturday required, 7:00am-1:00pm.
High School Diploma or equivalence.
Phlebotomy Certification required within three months of hire date, issued by AMT, ASCP, NCA, NHA, or NPA.
3 years of phlebotomy experience required.
CPR required.
Point of Care (CLIA Waived testing) experience preferred.
Willingness to travel locally 25-50% of the time, based on operational needs, with limited notice.

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Additional compensation may be available through shift differentials, bonuses, and other incentives.