Lead Phlebotomist

Duly Health and Care

. Train phlebotomy staff and oversee compliance and competency for adult and pediatric specimen collection .

Posted 11/11/2026full-timeTinley Park • Illinois • United StatesSenior💰 $18 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy techniques, compliance with regulatory standards, and effective training of staff. Capable of ensuring quality control and maintaining patient confidentiality while providing exceptional patient care.

Highest-signal resume keywords

Phlebotomy Certification3 Years Of Phlebotomy ExperienceCLIA-Waived TestingVenipuncture And Capillary CollectionCPR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Specimen CollectionQuality ControlSpecimen ProcessingPatient Demographic PreparationAdverse Reaction AssessmentBone Marrow CollectionInstrumentation CalibrationTest Result RecordingAseptic ProtocolsCorrective Action Implementation

Soft Skills

CommunicationTraining And EducationProblem-SolvingTeam CollaborationPatient Interaction

Certifications & Qualifications

Phlebotomy CertificationCPR Certification

Industry Keywords

HIPAA ComplianceOSHA RequirementsCLIA StandardsPatient SafetyQuality Assurance

About the role

Key responsibilities & impact

Train phlebotomy staff and oversee compliance and competency for adult and pediatric specimen collection
Conduct routine visits to collection sites to ensure quality, compliance, and efficiency
Assist with specimen collection during peak volumes and as operationally needed
Investigate issues and concerns, report them to leadership, and support required education
Serve as the first line of communication for phlebotomy staff regarding scheduling, quality assurance monitoring, and clinical staff support
Perform specimen centrifugation, processing, preparation for transportation, storage, and retrieval
Prepare patient demographic sheets, paperwork, labels, and related documentation
Demonstrate and explain appropriate phlebotomy techniques and procedures
Assess adverse reactions and notify appropriate clinical staff
Perform CLIA-waived and some CLIA-moderate testing and assist with bone marrow collection
Perform quality control, calibration, and maintenance of trained instrumentation
Record test results accurately and within expected time frames
Communicate questions, unusual findings, and observations to the Lab Manager or Supervisor
Work with physicians during bone marrow specimen collection and sample preparation
Provide professional phlebotomy service and a positive patient experience at all locations and by phone
Help develop, assemble, and implement annual phlebotomy skills and competency assessments
Participate in educational, training, administrative, and technical activities within scope
Monitor phone and voicemail messages as necessary
Maintain department inventory of supplies and materials
Report and investigate patient safety incidents, medical errors, and potential facility risks
Identify and implement corrective actions where appropriate
Investigate turnaround-time, supply, and patient issues and forward them to appropriate leadership

Requirements

What you’ll need

High School Diploma or equivalence
Phlebotomy Certification required within three months of hire date, issued by AMT, ASCP, NCA, NHA, or NPA
3 years of phlebotomy experience required
Point of Care (CLIA Waived testing) experience preferred
CPR required
Willingness to work variable 8-hour shifts Monday-Friday between 7:00am-6:00pm
Every other Saturday required, 7:00am-1:00pm
Local travel required 25-50% of the time, with limited notice
Ability to perform venipuncture and capillary collection using aseptic protocols
Ability to perform CLIA-waived and some CLIA-moderate testing
Ability to preserve patient confidentiality and ensure HIPAA compliance
Ability to meet OSHA and regulatory requirements

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Additional compensation may be available through shift differentials, bonuses, and other incentives.