Pediatric Triage Nurse

Duly Health and Care

. Triage patient health concerns and symptoms via telephone using physician-approved protocols.

Posted 10/30/2026full-timeElmhurst • Illinois • United StatesMid-LevelSenior💰 $28 - $42 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient assessment, crisis intervention, and education while adhering to established nursing protocols and guidelines. Proficient in maintaining accurate patient records and collaborating with clinical staff to enhance patient care.

Highest-signal resume keywords

Current RN LicensurePatient AssessmentCrisis InterventionPatient EducationKnowledge of OSHA and HIPAA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient TriageMedical AdvicePrescription AuthorizationDocumentationNursing Skills

Soft Skills

CommunicationPatient AdvocacyTeam CollaborationTraining and Orientation

Certifications & Qualifications

RN Licensure

Industry Keywords

Nurse Practice ActClinical SettingPediatric CareHealth and WellnessInsurance Prior-Authorization

About the role

Key responsibilities & impact

Triage patient health concerns and symptoms via telephone using physician-approved protocols.
Assess patients, provide education, and perform crisis intervention when required.
Respond to and prioritize incoming patient messages and test results.
Schedule appointments, tests, and procedures as needed and obtain insurance prior-authorization.
Review and authorize or deny provider-ordered prescriptions according to established guidelines.
Educate patients and family members about diagnostic procedures, medications, nutrition, and health and wellness.
Respond to patient questions and provide reassurance regarding patient concerns.
Assess medical conditions and provide medical advice using Duly Health and Care protocols, provider directives, or an approved Nursing Triage Manual.
Maintain accurate and detailed patient records and document communications, tests, and patient education in the medical record.
Perform and delegate tasks to facilitate patient care.
Assist office clinical and non-clinical staff and answer questions.
Assist in orienting and training new staff.
Flex as needed to assist pediatric offices with patients, workflows, and processes.
Function as a patient advocate and perform additional duties as assigned.

Requirements

What you’ll need

Current RN licensure in nursing.
Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
Knowledge of OSHA and HIPAA.
Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.
Ability to work Monday - Friday 8:30–5pm.
Ability to work in office in one of the pediatric offices throughout Duly.

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
Additional compensation may be available through shift differentials, bonuses, and other incentives.