Scheduler – Vascular Surgery

Duly Health and Care

. Greet patients in a friendly manner by phone or in person.

Posted 9/16/2026full-timeElmhurst • Illinois • United StatesJuniorMid-Level💰 $16 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical terminology, CPT and ICD-9 coding, and the referral process while effectively managing patient scheduling and communication. Possesses strong multitasking, time management, and customer service skills essential for coordinating surgical procedures.

Highest-signal resume keywords

Medical TerminologyCPT CodingICD-9 CodingSurgery SchedulingCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CPT CodingICD-9 CodingMedical TerminologyReferral ProcessScheduling ProceduresPre-op Testing CoordinationPatient Information VerificationPaperwork PreparationCase Volume TrackingInsurance Verification

Soft Skills

MultitaskingTime ManagementProfessionalismEffective CommunicationRelationship Building

Tools & Technologies

Computer ProgramsScheduling Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient ConfidentialityBilling CoordinationSurgical ProceduresTelephone CommunicationCustomer Interaction

About the role

Key responsibilities & impact

Greet patients in a friendly manner by phone or in person.
Develop and maintain effective working relationships with internal physicians and scheduling staff at facilities.
Verify patient personal and insurance information and coordinate pre-op testing per insurance.
Serve as the single point of contact for internal staff and external inquiries for scheduled procedures.
Schedule and/or reschedule pre-op lab and other testing before procedures and surgeries as necessary.
Contact patients to confirm procedures or surgeries.
Explain and verify proper prep instructions with patients and route to a nurse when appropriate.
Prepare essential paperwork for the referral coordinator and facilities.
Verify daily doctors' schedules and print and distribute them to appropriate personnel.
Maintain strict patient confidentiality.
Work with billing staff to ensure procedures are charged.
Cover or fill in for co-workers as needed.
Track case volume and direct cases to facilities according to management direction.

Requirements

What you’ll need

Medical terminology, verbal and written.
CPT and ICD-9 coding.
Referral process.
Must have the ability to learn new computer programs.
Act professionally towards customers, physicians, and co-workers.
Must be able to multitask and prioritize.
Must possess time management skills.
High school diploma or GED.
2+ years prior surgery scheduling, telephone, computer and customer service experience.
Travel required to other sites as needed, including Lockport and Joliet.

Benefits

Comp & perks

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.