Senior Manager, Compliance Monitoring and Analytics

Dun & Bradstreet

. Lead Dun & Bradstreet’s SMB Sales compliance monitoring framework.

Posted 11/3/2026full-timeFlorham Park • New Jersey • United StatesSenior💰 $113,900 - $191,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales compliance monitoring, regulatory obligations, and analytics, with a strong focus on AI-driven detection and continuous improvement of compliance processes. Proven ability to manage cross-functional teams and communicate effectively with leadership while ensuring adherence to consumer protection standards.

Highest-signal resume keywords

Sales Compliance MonitoringAI-Driven Detection ProcessesStatistically Valid Sampling MethodologiesRegulatory Compliance KnowledgePeople Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance MonitoringData AnalysisMachine Learning TechniquesStatistical SamplingRisk ScoringTrend AnalysisRoot-Cause AnalysisPerformance MetricsCompliance Training DevelopmentConsumer Protection Principles

Soft Skills

Strong Communication SkillsConflict ResolutionAdaptabilityPressure ManagementCross-Functional Collaboration

Tools & Technologies

AI Analytics ToolsMicrosoft Office SuiteSpeech/Text AnalyticsAutomated Anomaly DetectionQuality Assurance Systems

Industry Keywords

Consumer Protection ComplianceTelemarketing RegulationsTCPARegulatory EnvironmentFTC Consent Orders

About the role

Key responsibilities & impact

Lead Dun & Bradstreet’s SMB Sales compliance monitoring framework.
Manage and continuously improve compliance processes, including AI-driven detection and analytics tools.
Oversee day-to-day SMB sales compliance administration and the relationship with the third-party Quality Assurance Provider.
Ensure regulatory obligations, Consent Order Section VII telemarketing monitoring requirements, consumer protection standards, and applicable laws are incorporated into sales processes, scripts, systems, and technologies.
Oversee statistically valid and representative sampling of sales communications and the monthly Communications Report on misrepresentations and disclosure failures.
Coordinate and monitor implementation and continuous improvement of compliance training for SMB and the Executive Response Team.
Manage compliance monitoring analytics, including sampling methodology, risk scoring, trend and root-cause analysis, and performance metrics.
Apply AI and data science techniques, including machine learning models, speech/text analytics, and automated anomaly detection.
Refine the discipline and escalation framework for confirmed violations, coordinating coaching, warnings, and termination decisions.
Align monitoring and analytics with the broader Regulatory, Compliance and Ethics program, including management and board reporting and annual program effectiveness evaluation.
Support Annual Certification and Reportable Incident processes with records, metrics, and root-cause analysis.
Maintain audit-ready documentation of program design, operation, and effectiveness.
Monitor emerging regulatory, technology, and AI developments and adapt the program to new issues.

Requirements

What you’ll need

Bachelor's degree in Business, Statistics, Data Science, Law or related areas.
7+ years of experience in sales compliance, consumer protection compliance, compliance monitoring, or a related regulatory/analytics function.
At least 5 years of people management experience.
Strong knowledge of sales practices and the regulatory environment, including consumer protection principles and telephone sales and marketing requirements such as TCPA.
Demonstrated experience building or significantly improving compliance monitoring programs, analytics capabilities, or AI-driven detection processes.
Strong analytics skills, including designing or evaluating statistically valid sampling and monitoring methodologies and translating data into actionable findings.
Experience partnering with business leadership, technology teams, and/or third-party vendors to embed compliance requirements into processes and systems.
Comfort operating amid change and rapidly pivoting to address new, time-sensitive issues.
Strong written and verbal communication skills, with experience producing reports and materials suitable for leadership, audit, or board-level review.
Ability to work cross-functionally across Sales, People, Legal, Compliance, and Technology teams.
Proficiency in Microsoft Office Suite.
Ability to sit, speak and operate telephone and/or computer for long periods of time.
Ability to handle pressure, stressful conditions, and conflict resolution.
Ability to work day, evening and/or weekend hours as needed.
Regular attendance in the office.
Where applicable, fluency in English and languages relevant to the working market.
Direct experience operating under an FTC or other regulatory consent order or similar enforcement agreement is preferred.
Hands-on experience applying AI/ML techniques to compliance monitoring is an advantage.
Master’s degree is a plus.

Benefits

Comp & perks

Generous paid time off in your first year, increasing with tenure.
Up to 16 weeks 100% paid parental leave after one year of employment.
Paid sick time to care for yourself or family members.
Education assistance and extensive training resources.
Do Good Program: Paid volunteer days & donation matching.
Competitive 401k with company matching.
Health & wellness benefits, including discounted Wellhub membership rates.
Medical, dental & vision insurance for you, spouse/partner & dependents.
Eligible for D&B’s generous benefit package.