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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Workday administration, including tenant management, business processes, and integrations. Proficient in troubleshooting complex issues, leading change management initiatives, and supporting system enhancements while ensuring compliance and data security.
Highest-signal resume keywords
Workday AdministrationIntegrations ManagementChange ManagementTroubleshootingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workday Tenant ManagementReport BuildingSystem DocumentationIntegrations (EIB, Core Connect, APIs, Workday Studio)Data Reporting/Analytics ToolsApplication AdministrationSecurity ManagementIdentity and Access ManagementCybersecurity KnowledgeDisaster Recovery
Soft Skills
Problem-SolvingCommunicationLeadershipInterpersonal Skills
Tools & Technologies
Microsoft Office 365PrismCalculated FieldsDashboards
Certifications & Qualifications
Workday Certifications
Industry Keywords
Data PrivacyComplianceChange ControlSystem Enhancements
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Manage Workday tenant configuration, business processes, and system settings
- Lead Workday updates, releases, and system enhancements
- Maintain documentation, configuration guides, and training materials
- Evaluate and implement new Workday features
- Serve as the technical escalation point for complex Workday issues
- Train and enable Tier 1 and Tier 2 support teams
- Manage ticket queues and resolve challenging system problems
- Lead the Workday change control committee with HR, Finance, and IS stakeholders
- Facilitate decisions regarding system changes and enhancements
- Communicate updates, secure approvals, and implement changes with organizational impact
- Promote adoption and communication of Workday changes
- Manage vendor relationships and third-party support
- Partner with the implementation vendor, HR, Finance, and IS leadership
- Guide Workday go-live, system design, integrations, reporting, and security
- Support over 2,000 users across multiple business units
Requirements
What you’ll need- Bachelor’s degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience
- Proficient in troubleshooting, tier-3 support, report building, and system documentation
- 7+ years of hands-on Workday administration experience
- Experience with Workday tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management
- Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards)
- Willingness to pursue Workday certifications and stay current on best practices
- Experience managing integrations with third-party systems, Workday security management, identity and access management systems, and IT security best practices
- Knowledge of cybersecurity, data privacy, disaster recovery, and compliance
- Experience with application administration, integrations/interface management, leading committees, and supporting system implementations
- Candidates must be legally authorized to work in the United States on a permanent basis
- This position does not offer visa sponsorship now or in the future
- Strong troubleshooting, problem-solving, communication, leadership, change management, project management, and interpersonal skills
Benefits
Comp & perks- Regular training with vendors and a dedicated training budget
- Flexible work schedule
- 401(k) plan with up to 3% employer match after one year of service
- PTO that increases with tenure
- PTO donation options
- Paid sick leave
- Medical, dental, and vision coverage
- Dental coverage for domestic partners
- Pet insurance
- Supplemental insurance options
- Flexible spending and health savings accounts (FSA and HSA)
- 100% company-paid long-term disability insurance
- 100% company-paid life insurance
- National Brand Discounts
- Employee Referral Program
- Employee Assistance Program
- Access to Tapcheck (get 50% of your pay before payday)
- Internal job mobility nationwide
- Training provided for Workday certifications