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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Workday administration, including tenant management, business processes, and system enhancements. Proficient in troubleshooting, report building, and managing integrations while effectively communicating technical concepts to diverse stakeholders.
Highest-signal resume keywords
Workday AdministrationTenant ManagementIntegrations (EIB, Core Connect, APIs, Workday Studio)Workday Certifications (HCM, Finance, Security)Troubleshooting and Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workday ConfigurationSystem DocumentationReport BuildingRelease ManagementData Reporting/Analytics ToolsApplication AdministrationSystem ImplementationSecurity Roles and Access ControlIntegrations/Interface ManagementChange Control Management
Soft Skills
Communication SkillsTraining and EnablementDecision FacilitationVendor Relationship ManagementAbility to Translate Technical Concepts
Tools & Technologies
Microsoft Office 365PrismCalculated FieldsDashboardsCloud Platforms
Certifications & Qualifications
Workday Certifications (HCM, Finance, Security)CompTIA A+
Industry Keywords
CybersecurityData PrivacyDisaster RecoveryComplianceIT Security Best Practices
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Own and manage the Workday tenant configuration, business processes, and system settings
- Lead Workday updates, releases, and system enhancements
- Maintain documentation, configuration guides, and training materials
- Evaluate and implement new Workday features
- Serve as the technical escalation point for complex Workday issues
- Train and enable Tier 1 and Tier 2 support teams
- Manage ticket queues and resolve complex system problems
- Lead the Workday change control committee with HR, Finance, and IS stakeholders
- Facilitate decisions regarding system changes and enhancements
- Communicate updates, secure approvals, and implement changes with organizational impact
- Promote adoption and communication of Workday changes
- Manage vendor relationships and third-party support
- Plan and manage system upgrades and go-lives
- Support more than 2,000 users across multiple business units
- Manage integrations, reporting, and system security at scale
Requirements
What you’ll need- Bachelor’s degree in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience
- Proficient in troubleshooting, tier-3 support, report building, and system documentation
- 7+ years of hands-on Workday administration experience
- Experience with Workday tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management
- Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools including Prism, calculated fields, and dashboards
- Willingness to pursue Workday certifications; training provided
- Must be legally authorized to work in the United States on a permanent basis
- Must not require visa sponsorship now or in the future
- Experience with third-party system integrations, Workday security management, identity and access management systems, and IT security best practices is preferred
- Workday certifications in HCM, Finance, or Security are preferred
- CompTIA A+ or other IT certifications are preferred
- Application administration, integrations/interface management, committee leadership, and system implementation experience are preferred
- Knowledge of cybersecurity, data privacy, disaster recovery, and compliance
- Ability to plan and manage system upgrades and go-lives
- Strong troubleshooting and problem-solving skills
- Ability to translate technical concepts for non-technical users
- Ability to support complex, multi-unit environments
Benefits
Comp & perks- Regular training with vendors and a dedicated training budget
- Flexible work schedule
- 401(k) plan with up to 3% employer match after one year of service
- PTO that increases with tenure
- PTO donation options
- Paid sick leave
- Medical, dental, and vision coverage
- Dental coverage for domestic partners
- Pet insurance
- Supplemental insurance options
- Flexible spending and health savings accounts (FSA and HSA)
- 100% company-paid long-term disability insurance
- 100% company-paid life insurance
- National brand discounts
- Employee referral program
- Employee assistance program
- Access to Tapcheck to receive 50% of pay before payday
- Internal job mobility nationwide
