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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Workday administration, including tenant management, business processes, and system security. Proficient in troubleshooting, report building, and managing integrations while ensuring operational excellence across multiple business units.
Highest-signal resume keywords
Workday AdministrationIntegrations ManagementReport BuildingSystem SecurityWorkday Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workday Tenant ManagementBusiness ProcessesTroubleshootingReport BuildingIntegrations (EIB, Core Connect, APIs, Workday Studio)Release ManagementData Reporting/Analytics ToolsCybersecurityDisaster RecoveryCompliance
Soft Skills
CommunicationTrainingLeadershipProblem SolvingCollaboration
Tools & Technologies
WorkdayMicrosoft Office 365PrismCalculated FieldsDashboards
Certifications & Qualifications
Workday HCM CertificationWorkday Finance CertificationWorkday Security CertificationCompTIA A+
Industry Keywords
IT Security Best PracticesIdentity and Access ManagementChange ControlVendor ManagementUser Support
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Manage Workday tenant configuration, business processes, and system settings
- Lead Workday updates, releases, and system enhancements
- Maintain documentation, configuration guides, and training materials
- Evaluate and implement new Workday features
- Serve as the technical escalation point for complex Workday issues
- Train and enable Tier 1 and Tier 2 support teams
- Manage ticket queues and resolve challenging system problems
- Lead the Workday change control committee with HR, Finance, and IS stakeholders
- Facilitate decisions for system changes and enhancements
- Communicate updates, secure approvals, and implement organizational changes
- Promote adoption and communication of Workday changes
- Manage vendor relationships and third-party support
- Plan and manage system upgrades and go-lives
- Support more than 2,000 users across multiple business units
- Manage integrations, reporting, and system security at scale
- Partner with the implementation vendor, HR, Finance, and IS leadership to ensure Workday operational excellence
Requirements
What you’ll need- Bachelor’s in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience
- Proficient in troubleshooting, tier-3 support, report building, and system documentation
- 7+ years of hands-on Workday administration
- Experience with Workday tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management
- Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards)
- Willingness to pursue Workday certifications and stay current on best practices
- Experience managing third-party system integrations, Workday security, identity and access management systems, and IT security best practices is nice to have
- Workday certifications in HCM, Finance, or Security are nice to have
- CompTIA A+ or other IT certifications are nice to have
- Experience in application administration, integrations/interface management, leading committees, and supporting system implementations is nice to have
- Strong knowledge of cybersecurity, data privacy, disaster recovery, and compliance
- Candidates must be legally authorized to work in the United States on a permanent basis
- This position does not offer visa sponsorship now or in the future
Benefits
Comp & perks- Regular training with vendors and a dedicated training budget
- Flexible work schedule
- 401(k) plan with up to 3% employer match after one year of service
- PTO that increases with tenure
- PTO donation options
- Paid sick leave
- Medical, dental, and vision coverage
- Dental coverage for domestic partners
- Pet insurance
- Supplemental insurance options
- Flexible spending and health savings accounts (FSA and HSA)
- 100% company-paid long-term disability insurance
- 100% company-paid life insurance
- National Brand Discounts
- Employee Referral Program
- Employee Assistance Program
- Access to Tapcheck to receive 50% of pay before payday
- Internal job mobility nationwide
