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Inside Sales Agent
Dunn Hospitality Group. Speak with homeowners by phone and book qualified appointments for in-home Design Consultants .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and the ability to build rapport with customers while effectively managing inbound and outbound calls. Proven track record of meeting appointment-setting goals in a fast-paced, customer-facing environment.
Highest-signal resume keywords
Appointment SettingCustomer CommunicationGoal AchievementCall Center ExperienceObjection Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appointment BookingCall ManagementScript FollowingPerformance TrackingSales Techniques
Soft Skills
Team-Oriented MindsetConfidenceIndependencePositive AttitudeRapport Building
Industry Keywords
Customer-Facing RolePhone-Based RoleFast-Paced EnvironmentInbound CallsOutbound Calls
About the role
Key responsibilities & impact- Speak with homeowners by phone and book qualified appointments for in-home Design Consultants
- Book 8–10 qualified appointments per day
- Complete 200+ calls per day
- Handle inbound and outbound calls
- Follow a proven script while keeping conversations natural
- Build rapport quickly
- Handle objections professionally
- Track progress toward goals and continuously improve performance
Requirements
What you’ll need- 2+ years of experience in a fast-paced customer-facing, sales, service, call centre, appointment-setting, or phone-based role
- Strong communication skills
- Proven ability to meet or exceed goals
- Confidence speaking with customers over the phone
- Ability to work independently in a remote environment
- Positive, team-oriented mindset
- Ability to work rotating shifts between 8:00 AM and 8:00 PM PST Monday–Friday, and 9:00 AM–5:30 PM Saturday and Sunday
- Ability to work either Sunday to Thursday or Tuesday to Saturday
Benefits
Comp & perks- Company-paid health, dental, and vision benefits, valued at approximately $3,000 annually
- Uncapped commission
- Standard Health Benefits after 1 month
- 401k
- Paid training
- Company-provided laptop, headset, and monitor
- Career growth opportunities
- Fully remote role
- Schedules provided 3 weeks in advance