Dunn Hospitality Group

Controller

• Act as a trusted advisor to ownership and executive leadership
• Provide forward-looking financial insights supporting growth and investment decisions
• Develop scenario models for expansion, hiring, and operational capacity
• Communicate financial risks, margin trends, and business opportunities
• Partner with the CFO and CEO on accounting methods, cash flow, and transaction structure
• Serve as the primary financial partner between Finance and Operations
• Lead performance reviews and improve transparency across business functions
• Develop revenue and booking forecast metrics and KPIs
• Own monthly, quarterly, and annual financial close processes across three operating entities
• Prepare working papers, general ledgers, reconciliations, and financial statements
• Deliver budget-to-actual variance analysis and recommendations
• Lead financial audits and support banking relationships
• Own tax compliance and filings across Canadian and U.S. jurisdictions
• Design and implement internal controls and standardized workflows
• Identify margin leakage and operational inefficiencies
• Build financial infrastructure for marketing and advertising spend
• Oversee day-to-day financial operations
• Strengthen project accounting, job-costing accuracy, and WIP reporting
• Manage subcontractor invoicing and payments
• Participate in annual budgeting and manage working-capital and cash-flow planning
• Manage 13-week and long-range cash-flow forecasting
• Support lender reporting and bonding requirements
• Develop KPIs and dashboards for margins, WIP, AR turnover, labor efficiency, and cash flow
• Lead and develop an accounting team of approximately four employees
• Oversee in-house payroll and benefits administration in Canada and the United States
• Drive AI adoption, workflow automation, and process improvement across Finance
• Identify, hire, and retain accounting talent

Financial Controller

Inside Sales

• Speak with homeowners by phone
• Book qualified appointments for in-home Design Consultants
• Book 8–10 qualified appointments per day
• Complete 200+ calls per day
• Handle inbound and outbound calls
• Follow a proven script while keeping conversations natural
• Build rapport quickly
• Handle objections professionally
• Connect homeowners with Design Consultants for in-home window and door replacement consultations

Inside Sales Agent

Manager

• Lead residential window and door installation projects in Anchorage and support remote Alaska regions as needed
• Manage the installation life cycle from technical measure through project completion
• Measure window and door openings and assess site conditions
• Build labour estimates, scopes of work, installation methods, and material requirements
• Complete Installation Field Checklist forms and verify project information
• Manage installations, subcontractor direction, and job-level financial decisions
• Conduct job site visits and provide hands-on support to installation crews
• Coach new crew leads and installers
• Monitor completion, quality, schedules, and homeowner satisfaction
• Verify payment upon project completion
• Educate homeowners about installation processes and expectations
• Respond to concerns, de-escalate difficult situations, and coordinate solutions
• Provide crew coaching, training, development, and operational support
• Meet with Operations and Project Management leaders regarding installer performance and business needs
• Schedule technician measure appointments on a rotational basis
• Travel to remote Alaska regions to support installation operations
• Improve installation processes, operational efficiency, and consistency

Financial Controller

Inside Sales Agent

Installation Manager