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Senior Product Manager – Financial Operations
Duplo USA Corporation. Own the product strategy, vision, and roadmap for Duplo's Financial Operations suite .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for B2B fintech solutions, with a strong focus on financial operations, payments, and invoicing. Capable of driving product strategy, growth, and analytics while collaborating cross-functionally to deliver impactful results.
Highest-signal resume keywords
Product Management ExperienceB2B Fintech SolutionsPayments Products ExpertiseFinancial Operations SolutionsProduct Analytics Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyFinancial OperationsPayments ProcessingInvoicing SolutionsBilling FeaturesData AnalysisBRD/PRD WritingKYC/KYB ComplianceSQLExperimentation
Soft Skills
Excellent CommunicationBias For ActionCross-Functional CollaborationCustomer DiscoveryProblem-Solving
Tools & Technologies
MetabaseMixpanelAmplitudeBI ToolsERP Integration
Industry Keywords
FinOps StrategyE-InvoicingExpense ManagementAccounts PayableB2B PaymentsAfrican MarketsTax CompliancePayment RailsRevenue ModelsStartup Environment
Tech Stack
Tools & technologiesERPRuby on RailsSQL
About the role
Key responsibilities & impact- Own the product strategy, vision, and roadmap for Duplo's Financial Operations suite
- Unify E-Invoicing, Billing, Expense Management, and Direct Debit into a coherent FinOps strategy
- Identify expansion opportunities into adjacent products such as payroll
- Lead end-to-end delivery of the FinOps monetisation roadmap from discovery and BRD/PRD authorship through launch and adoption
- Maintain an outcome-based roadmap balancing capabilities, customer commitments, compliance, and technical debt
- Track the competitive and market landscape for spend management, accounts payable and receivable automation, and B2B payments across Africa
- Own invoicing and e-invoicing, including invoice creation, recurring invoices, reminders, payment collection, reconciliation, and tax-authority compliance
- Scope and ship invoicing enhancements such as split payments, partial payments, payment links, referrals, and accounting or ERP synchronisation
- Own local payments, including single and bulk payouts, vendor and beneficiary management, scheduled and recurring payments, receipts, and reconciliation
- Design approval workflows, maker-checker controls, limits, permissions, and audit trails
- Monitor transaction success rates, processing times, and failure reasons, and improve payment reliability with Engineering and partners
- Own cross-border payments, including FX quotes, rate transparency, beneficiary onboarding, documentation, payment tracking, and delivery confirmation
- Expand payment corridors and currencies while improving pricing, settlement speed, and compliance
- Evolve expense management with budgets, approval policies, controls, and reporting
- Define plans, pricing, packaging, usage-based charges, and dunning with Finance and GTM
- Own customer migration planning for monetised billing features
- Grow direct debit through mandate setup, collection, failure handling, and reconciliation
- Define and track FinOps success metrics, including activation, adoption, and revenue impact
- Own Dashboard product analytics, including event tracking, funnels, cohorts, and retention views
- Run feature-usage audits and decide whether to improve, reposition, or retire features
- Publish recurring product performance reports for leadership
- Own growth across sign-up, KYB completion, activation, retention, and expansion
- Design and run experiments on onboarding, pricing, referrals, and lifecycle messaging
- Drive cross-sell across invoicing, payments, expense management, and the wider Duplo offering
- Partner with Marketing, Sales, and Customer Success on launches, positioning, enablement, demos, training, and in-app communication
- Conduct customer discovery and stakeholder interviews across Nigeria, South Africa, Ghana, and Kenya
- Turn support tickets, sales feedback, and churn reasons into prioritised problem statements
- Communicate directly with customers about releases and close feedback loops
- Partner with Engineering, Design, Compliance, Finance, and GTM to deliver well-scoped product increments
- Lead backlog prioritisation, sprint planning, release readiness, user acceptance testing, and post-launch reviews
- Define operational processes, admin tooling, and support playbooks
- Represent the Financial Operations suite in cross-functional planning and mentor or support other product managers
Requirements
What you’ll need- 7–8 years of product management experience
- Experience owning a B2B fintech, payments, or SaaS product from strategy through delivery
- Demonstrated experience shipping financial operations solutions and monetisation or billing features, including subscriptions, invoicing, usage-based billing, or similar
- Hands-on experience with payments products, including local payouts and collections and/or cross-border payments and FX
- Working understanding of payment rails, settlement, reconciliation, and failure handling
- Experience building products for finance teams, such as invoicing, accounts payable and receivable, expense management, or accounting and ERP integrations
- Strong ability to write clear BRDs/PRDs and work cross-functionally with Engineering, Design, Compliance, and GTM
- Ability to define success metrics, prioritise a roadmap, and make trade-off decisions using data
- Strong product analytics skills, including event tracking, funnels, cohort analyses, and BI tools such as Metabase, Mixpanel, Amplitude, or similar
- SQL is an advantage
- Track record of driving product growth through experimentation, with measurable improvements in activation, retention, or expansion revenue
- Commercial acumen in pricing, packaging, and revenue models
- Working knowledge of KYC/KYB, AML, tax and e-invoicing rules, and data protection
- Experience or strong interest in African markets and building B2B financial infrastructure across multiple countries
- Excellent written and verbal communication skills
- Bias for action and comfort operating in a fast-paced startup environment with evolving priorities
Benefits
Comp & perks- Opportunity to take significant ownership of a paradigm-changing product impacting millions
- Dedicated Product Designer and Engineering Leads
- Work on products backed by top investors including Point Nine, Tribe Capital, Commerce Ventures, Liquid2 Ventures, Basecamp Fund, Soma Capital, Y Combinator, Oui Capital, and others