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About the role
Key responsibilities & impact- Provide technical support and expertise for RO, NF, UF membrane systems and ion exchange resin technologies across the EMEA region
- Partner with customers to understand water treatment challenges and develop tailored technical solutions
- Conduct on-site visits, technical audits, troubleshooting activities, and customer training programs
- Support membrane cleaning studies, performance evaluations, data normalization, and system optimization
- Assist customers during start-up and commissioning of UF, RO, and IER installations
- Manage pilot unit operation, troubleshooting, and performance monitoring
- Support technology evaluations and customer trials
- Prepare technical reports and recommendations for customers and internal stakeholders
- Deliver technical presentations, workshops, and seminars
- Utilize WAVE® and other water treatment performance software to develop technical proposals and optimize customer systems
- Ensure activities comply with Environmental, Health & Safety requirements
Requirements
What you’ll need- Bachelor's degree in Engineering, Water Technology, Chemistry, Environmental Sciences, or a related technical field
- 3–5 years of experience supporting water treatment systems, including ultrafiltration (UF), reverse osmosis (RO/NF), and ion exchange resins (IER)
- Experience providing technical support, troubleshooting, commissioning, or field service support
- Strong analytical and problem-solving skills
- Professional proficiency in English, both written and spoken
- Willingness to travel approximately 60% across the EMEA region
- Experience with pilot testing, membrane cleaning, and process optimization
- Familiarity with water treatment design software and modeling tools
- Excellent communication and presentation skills
- Ability to work independently while collaborating effectively within a multinational team
- Customer-focused mindset and passion for building long-term relationships and solving customer challenges
Benefits
Comp & perks- Comprehensive pay and benefits package
- Equal opportunity employer
- Reasonable accommodation available for applicants with disabilities