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General Manager, Research Services
Dynata. Own the performance and evolution of an assigned Strategic Business Unit, including business strategy, revenue, contribution margin, growth priorities, product strategy, investment priorities, and overall execution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business leadership with a focus on revenue growth, strategic judgment, and cross-functional collaboration. Capable of aligning product and technology strategies with customer needs while building a high-performing, buyer-centric organization.
Highest-signal resume keywords
Business Strategy DevelopmentCross-Functional Team LeadershipRevenue Growth ManagementStakeholder AlignmentMarket Insight Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Performance ManagementFinancial AccountabilityKPI EstablishmentProduct StrategyInvestment Prioritization
Soft Skills
Strategic JudgmentCommunication SkillsCollaborationInfluencing SkillsExecutive Presence
Certifications & Qualifications
Bachelor's DegreeAdvanced Degree Preferred
Industry Keywords
Product-Market FitBuyer-Centric OrganizationCommercial Model DevelopmentVoice of CustomerMatrixed Organization
About the role
Key responsibilities & impact- Own the performance and evolution of an assigned Strategic Business Unit, including business strategy, revenue, contribution margin, growth priorities, product strategy, investment priorities, and overall execution
- Establish and strengthen product-market fit by staying close to customers and the market, understanding buyer needs, anticipating market direction, and translating emerging needs into differentiated solutions
- Build and lead a buyer-centric, cross-functional organization across Product, Technology, Data Science, Marketing, Sales, Operations, and Professional Services
- Own revenue, contribution margin, investment priorities, and overall business performance
- Accelerate profitable revenue growth and improve contribution margin
- Establish business-level KPIs and prioritize resources against highest-return opportunities
- Define and execute business strategy aligned with enterprise and portfolio priorities
- Identify and develop growth opportunities across buyers, markets, solutions, partnerships, and business models
- Anticipate market shifts and competitive dynamics, adapting strategy as conditions evolve
- Own product vision, strategy, and roadmap priorities
- Align Product and Technology around customer needs, functionality, priorities, and commercial readiness
- Balance customer value, commercial opportunity, technical feasibility, and investment requirements
- Build and evolve the commercial model, including channels, buying motions, customer coverage, pricing, packaging, and commercial incentives
- Build repeatable demand generation and revenue growth capabilities
- Maintain direct proximity to buyers, partners, and the broader customer ecosystem
- Build senior customer relationships and institutionalize Voice of Customer
- Track competitive and market shifts and convert market insight into solutions
- Leverage shared Human Intelligence assets, platforms, and Centers of Excellence
- Operate effectively across a matrixed organization and drive alignment and execution through cross-functional influence
- Create clarity around shared goals and decision rights and model collaborative, enterprise-first leadership
- Build differentiated business capabilities while avoiding unnecessary duplication of enterprise resources
- Build, develop, and retain strong talent, including future leaders and succession capability
- Set clear expectations and accountability for individual and team performance
- Create a collaborative, owner-oriented culture focused on customer focus, sound judgment, speed, and results
- Deliver sustainable business performance while strengthening the long-term value and competitive position of the business
Requirements
What you’ll need- 12+ years of progressive business leadership experience, including meaningful business, revenue, and financial accountability
- Demonstrated success leading cross-functional teams spanning Product, Technology, Sales, and Operations
- Proven track record working in a matrixed environment where collaboration and influencing skills are a pre-requisite for success
- Demonstrated ability to lead and deliver results in a matrixed organization, with proven skills in cross-functional influence, stakeholder alignment, and building trust across enterprise functions without relying on direct authority
- Deep domain, customer, market, and partner expertise relevant to the assigned business
- Strong strategic judgment, financial acumen, executive presence, and communication skills
- Bachelor's degree required
- Advanced degree preferred
Benefits
Comp & perks- Discretionary incentive program may be provided as part of the compensation package
- Full range of medical and other benefits, dependent on full-time employment status
- Inclusive and accessible work environment
- Accommodations available upon request for all aspects of the selection process