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Tech Stack
Tools & technologiesAWSAzureCloudERPGoogle Cloud PlatformOracle
About the role
Key responsibilities & impact- Manage day-to-day cloud billing, invoicing operations, and consumption tracking across NCE cloud platforms and services
- Support month-end close activities, accruals, forecasting, and financial reconciliation with internal Finance teams
- Develop, document, and maintain standardized workflows for cloud consumption and reporting accuracy
- Oversee an assigned portfolio of customer accounts and monitor open balances and aging activity
- Conduct collections outreach by phone and email
- Apply incoming payments from wire transfers, lockbox receipts, checks, and credit cards
- Balance daily cash receipts against supporting reports
- Reconcile customer accounts and resolve billing issues, disputes, deductions, and short-paid items
- Submit cloud invoices and backup documentation through customer portals
- Monitor invoice approval progress and resolve rejected transactions
- Prepare authorized credit memos and research unapplied cash or payment variances
- Document account and delinquency activities
- Partner with leadership, technical, procurement, vendor management, and Finance teams on billing discrepancies and reporting transparency
- Provide cross-coverage for financial and AR team members
- Assist with special accounting projects and maintain audit readiness
Requirements
What you’ll need- Must be located in Brentwood, CA or Irvine, CA and work from the office 3 days per week
- US Citizen or Green Card Holder mandatory
- No sponsorship available
- At least 3 years of experience in accounts receivable, commercial collections, cash application, cloud billing support, FinOps, or integrated IT financial management
- Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field preferred
- Experience managing customer accounts, outstanding balances, and recurring month-end deadlines in a high-volume environment
- Proficiency with enterprise ERP or accounting platforms such as Sage, Microsoft Dynamics 365, Oracle, NetSuite, or similar invoice management systems
- Strong Microsoft Office skills
- Advanced Microsoft Excel proficiency for sorting, filtering, and reviewing complex datasets
- Experience with electronic invoicing tools, digital payment platforms, and customer billing portals
- Strong analytical problem-solving and organizational skills
- High attention to detail
- Clear written and verbal communication skills
- Detail-focused, service-oriented approach
- Commitment to financial accountability, operational excellence, and protecting confidential financial information
- Hands-on experience with AWS, Microsoft Azure, or Google Cloud Platform preferred
- Experience with billing and collections processes and a customer-friendly approach preferred
Benefits
Comp & perks- Professional development and growth opportunities
- Internal training and subsidized external training
- Reimbursement for technology certification exams and/or renewals
- Work-life fit valued as a core value
- Mentorship through internal support and external network introductions
- Opportunities to interface with senior leadership
