e360

Accounts Receivable

• Manage day-to-day cloud billing, invoicing operations, and consumption tracking across NCE cloud platforms and services
• Partner with Finance teams on month-end close, accruals, forecasting, and financial reconciliation
• Develop, document, and maintain standardized workflows for cloud consumption and reporting accuracy
• Oversee a portfolio of customer accounts, track open balances and aging activity, and keep receivables current
• Conduct collections outreach by phone and email for overdue invoices
• Apply incoming wire transfers, lockbox receipts, checks, and credit card payments accurately
• Balance daily cash receipts against supporting reports
• Reconcile customer accounts and resolve billing issues, disputes, deductions, and short-paid items
• Submit cloud invoices and backup documentation through customer portals and resolve rejected transactions
• Prepare authorized credit memos and research unapplied cash or payment variances
• Document account and delinquency activities
• Partner with leadership, technical, procurement, and vendor management teams on billing discrepancies and reporting transparency
• Provide cross-coverage for financial and AR team members
• Assist with special accounting projects and maintain audit readiness

Cloud FinOps and Accounts Receivable Analyst

• Manage day-to-day cloud billing, invoicing operations, and consumption tracking across NCE cloud platforms and services
• Support month-end close activities, accruals, forecasting, and financial reconciliation with internal Finance teams
• Develop, document, and maintain standardized workflows for cloud consumption and reporting accuracy
• Oversee an assigned portfolio of customer accounts and monitor open balances and aging activity
• Conduct collections outreach by phone and email
• Apply incoming payments from wire transfers, lockbox receipts, checks, and credit cards
• Balance daily cash receipts against supporting reports
• Reconcile customer accounts and resolve billing issues, disputes, deductions, and short-paid items
• Submit cloud invoices and backup documentation through customer portals
• Monitor invoice approval progress and resolve rejected transactions
• Prepare authorized credit memos and research unapplied cash or payment variances
• Document account and delinquency activities
• Partner with leadership, technical, procurement, vendor management, and Finance teams on billing discrepancies and reporting transparency
• Provide cross-coverage for financial and AR team members
• Assist with special accounting projects and maintain audit readiness

Cloud FinOps and Accounts Receivable Analyst

Cloud FinOps, Accounts Receivable Analyst