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Tech Stack
Tools & technologiesAWSAzureCloudERPGoogle Cloud PlatformOracle
About the role
Key responsibilities & impact- Manage day-to-day cloud billing, invoicing operations, and consumption tracking across NCE cloud platforms and services
- Partner with Finance teams on month-end close, accruals, forecasting, and financial reconciliation
- Develop, document, and maintain standardized workflows for cloud consumption and reporting accuracy
- Oversee a portfolio of customer accounts, track open balances and aging activity, and keep receivables current
- Conduct collections outreach by phone and email for overdue invoices
- Apply incoming wire transfers, lockbox receipts, checks, and credit card payments accurately
- Balance daily cash receipts against supporting reports
- Reconcile customer accounts and resolve billing issues, disputes, deductions, and short-paid items
- Submit cloud invoices and backup documentation through customer portals and resolve rejected transactions
- Prepare authorized credit memos and research unapplied cash or payment variances
- Document account and delinquency activities
- Partner with leadership, technical, procurement, and vendor management teams on billing discrepancies and reporting transparency
- Provide cross-coverage for financial and AR team members
- Assist with special accounting projects and maintain audit readiness
Requirements
What you’ll need- Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field preferred
- At least 3 years of experience in accounts receivable, commercial collections, cash application, cloud billing support, FinOps, or an integrated IT financial management function
- Ability to manage customer accounts, follow up on outstanding balances, and meet recurring month-end deadlines in a high-volume environment
- Proficiency with enterprise ERP or accounting platforms such as Sage, Microsoft Dynamics 365, Oracle, NetSuite, or similar invoice management systems
- Strong Microsoft Office skills
- Advanced proficiency in Microsoft Excel for sorting, filtering, and reviewing complex datasets
- Experience with electronic invoicing tools, digital payment platforms, and customer billing portals
- Strong analytical, problem-solving, and organizational skills with high attention to detail
- Clear written and verbal communication skills with a detail-focused, service-oriented approach
- Commitment to financial accountability, operational excellence, and protecting confidential financial information
- Hands-on experience with AWS, Microsoft Azure, or Google Cloud Platform preferred
- Experience with billing and collections processes and a customer-friendly approach preferred
- Must be a US Citizen or Green Card Holder
- Must be located in Brentwood, CA or Irvine, CA and work from the office 3 days per week
- No visa sponsorship available
Benefits
Comp & perks- Professional development and growth opportunities
- Internal training
- Subsidized external training
- Reimbursement of technology certification exam and/or renewal costs
- Work-life fit as a core value
- Opportunities to interface with senior leadership
- Internal mentorship and introductions through external networks to support growth
