Director, Market Solutions

Early Warning

. Lead and develop the Paze Market Solutions team, establishing priorities, operating routines, partner coverage, and scalable practices .

Posted 9/24/2026full-timeUnited StatesLead💰 $186,000 - $232,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital payments, including digital wallets, tokenization, and NFC, while effectively leading cross-functional teams and driving partner engagement. Proficient in translating product strategies into actionable partner-facing materials and fostering collaborative relationships across various functions.

Highest-signal resume keywords

Digital Payments ExpertiseProduct Management ExperiencePeople LeadershipStakeholder InfluenceVoice of Customer Representation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital WalletsTokenizationNFCProduct Strategy TranslationFeature AdoptionDue DiligenceRoadmap DevelopmentTechnical Requirements DocumentationMarket Insights AnalysisCross-Functional Coordination

Soft Skills

Strategic ThinkingProblem-SolvingInterpersonal SkillsPresentation SkillsNegotiation Skills

Industry Keywords

Digital PaymentsECommerce PaymentsPayment NetworksChannel PartnersFinancial InstitutionsVoice of Customer ProgramsMarket SignalsIntegration ConceptsAPIsContactless Payments

About the role

Key responsibilities & impact

Lead and develop the Paze Market Solutions team, establishing priorities, operating routines, partner coverage, and scalable practices
Serve as the primary Partnerships representative in relevant Product forums and participate in the product development lifecycle
Maintain current understanding of the Paze platform, roadmap, emerging features, technical dependencies, and partner implications
Act as a senior Paze product subject matter expert for strategic partners, including issuers, channel partners, processors, and payment networks
Plan and lead product-focused partner engagements, including quarterly business reviews, roadmap discussions, workshops, due diligence sessions, and executive or working-team meetings
Translate Product guidance into partner-facing product briefs and collaborate on presentations, enablement materials, and documentation
Drive partner understanding and due diligence for new and evolving Paze capabilities
Coordinate responses to business and technical questions and help partners make decisions about investment, feature adoption, and integration improvements
Secure cross-functional alignment on partner adoption objectives, anticipated value, decision points, and next steps
Lead the voice-of-customer discipline by gathering, synthesizing, and communicating partner feedback, market signals, adoption barriers, and emerging needs
Influence product priorities, feature design, value propositions, and roadmap direction
Develop repeatable approaches, content, and measures to improve feature adoption and shorten the path to implementation readiness
Support select pre-sales engagements with Sales and Solution Engineering
Transition partner initiatives to Implementation or Operations teams when ready for feature enablement
Build collaborative relationships across Partnerships, Product, Engineering, Solution Engineering, Implementation, Operations, Marketing, Governance, Legal, and other functions
Track and communicate feature-adoption progress, due diligence cycle time, partner commitments, market insights, and recurring barriers
Provide thought leadership on digital wallets, tokenization, NFC, digital payments, and evolving partner and consumer needs
Support the company's risk management and protection of systems and data integrity and confidentiality

Requirements

What you’ll need

Bachelor's degree in business, product management, technology, finance, or another related field, or equivalent relevant experience
Minimum of 12 or more years of related experience
Experience in a formal Product role
Significant experience supporting commercialization, adoption, or expansion of complex products
Demonstrated people leadership experience, including building, developing, and leading a high-performing team
Deep knowledge of digital payments
Demonstrated expertise in digital wallets, tokenization, NFC, and other digital payment methods
Experience working directly with external partners and product leaders to explain complex product and technical concepts, conduct due diligence, resolve questions, and build commitment
Ability to engage Product and Engineering teams at sufficient technical depth
Experience translating product strategy, roadmaps, feature capabilities, and technical requirements into partner-facing narratives, presentations, documentation, and action plans
Experience representing the voice of the customer within a product development lifecycle
Ability to influence senior internal and external stakeholders and establish cross-functional alignment
Strong strategic thinking, innovation, problem-solving, and judgment
Exceptional interpersonal, presentation, written communication, facilitation, and negotiation skills
Ability to manage competing priorities and coordinate complex cross-functional work
Ability to use adoption, performance, and cycle-time information to identify barriers and communicate business impact
Ability to travel up to 50%
Background and drug screen
Must independently possess eligibility to work in the United States for any employer at the date of hire
Position is ineligible for employment Visa sponsorship
Preferred: formal Product experience with digital wallets, eCommerce payments, tokenized credentials, contactless payments, or related digital payment products
Preferred: experience with financial institution issuers, payment processors or channel partners, and payment networks
Preferred: experience driving feature adoption across an established partner ecosystem
Preferred: experience developing product briefs, roadmap narratives, partner playbooks, adoption frameworks, or scalable product enablement content
Preferred: experience using voice-of-customer programs and market insights
Preferred: understanding of APIs, data exchange, connectivity, tokenization, and integration concepts
Preferred: thought leadership experience presenting complex payment, product, technology, or market concepts

Benefits

Comp & perks

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to Health Savings Account (HSA)
Pre-tax flexible spending accounts (FSA) for commuting, health, and dependent care expenses
401(k) Retirement Plan with 100% Company Safe Harbor Match on the first 6% deferral immediately upon eligibility
Flexible Time Off for exempt salaried employees
Generous PTO for non-exempt hourly employees
11 paid company holidays
Paid volunteer day
12 weeks of Paid Parental Leave
Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work
Discretionary incentive plan
Hybrid work model