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Manager, Software Engineering – Full Stack Customer Applications
Early Warning. Lead a full-stack engineering team designing, building, delivering, and supporting customer-facing web applications and backend services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading full-stack engineering teams to design and deliver customer-facing web applications and backend services, with a strong focus on cloud migration, secure development practices, and integration with enterprise systems. Proficient in modern front-end frameworks, backend service architecture, and AI-assisted engineering methodologies.
Highest-signal resume keywords
Full-Stack Engineering LeadershipReact With TypeScript DevelopmentCloud Migration PlanningREST API DesignAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Java/Spring BootNode.jsCI/CD PracticesInfrastructure As CodeData MigrationComponent DesignState ManagementAutomated TestingPerformance OptimizationMonitoring/Observability
Soft Skills
Cross-Functional CollaborationOwnershipUrgencyDriveMentoring
Tools & Technologies
Claude CodeOAuth 2.0OIDCSAMLCRM Integration
Certifications & Qualifications
BS/MS In Computer Science
Industry Keywords
Agile SDLCService-Level AgreementsPCI-DSSSOC 2Cloud-Native Design
Tech Stack
Tools & technologiesCloudJavaJavaScriptNode.jsNoSQLReactSDLCSpringSpring BootSpringBootTypeScript
About the role
Key responsibilities & impact- Lead a full-stack engineering team designing, building, delivering, and supporting customer-facing web applications and backend services
- Own technical direction across user interfaces, backend services, integrations, and data layers
- Set front-end engineering standards for component-based frameworks such as React with TypeScript
- Guide secure, scalable backend services and REST/event-driven APIs
- Define enterprise identity and CRM/service-management integration approaches
- Make and document architecture decisions, including build-versus-buy and build-versus-configure trade-offs
- Review designs and code while remaining hands-on to unblock engineers
- Lead migration of applications, services, and data from on-premises or legacy hosting to the cloud
- Define migration approaches and sequencing, including rehost, replatform, refactor, and retire
- Design resilient, cost-aware cloud architectures with infrastructure as code, containerization/serverless, autoscaling, multi-AZ availability, and disaster recovery
- Plan data migration, integration cutover, and rollback strategies
- Establish cloud operations practices including observability, FinOps, and shared-responsibility security controls
- Lead adoption of AI coding assistants, including Claude Code, across the development lifecycle
- Define responsible-use standards and guardrails for AI-assisted engineering
- Coach engineers on prompting, project context files, and agentic workflows
- Measure and report AI-assisted engineering impact on delivery speed, quality, and cost
- Lead delivery against project commitments and surface risks, dependencies, and trade-offs
- Translate product goals and customer outcomes into sequenced technical plans with Product and UX
- Direct testing-process identification, enhancement, and automation
- Drive CI/CD, release readiness, monitoring, alerting, incident response, and operational excellence
- Ensure systems meet service-level agreements and audit requirements
- Embed secure development practices and support regulatory and audit requirements such as PCI-DSS and SOC 2
- Participate in hiring, project assignments, goal setting, and annual performance evaluations
- Lead professional development through training plans, mentoring, and hands-on coaching
- Build a collaborative team culture focused on ownership, quality, and customer outcomes
- Serve as engineering liaison with Product, UX, Operations, Support, Information Security, and business stakeholders
- Mature the Agile SDLC and contribute to Software Engineering department vision and leadership
- Keep management informed of departmental progress, problems, and solutions
Requirements
What you’ll need- BS/MS in Computer Science or equivalent practical experience
- Eight (8) or more years of professional software engineering experience
- At least three (3) years in a leadership capacity (team lead or manager)
- Hands-on experience building production web applications with a modern front-end framework such as React and TypeScript, including component design, state management, testing, and performance
- Experience designing and building backend services and REST APIs in an enterprise environment, such as Java/Spring Boot or Node.js
- Experience integrating applications with enterprise identity providers using OIDC, OAuth 2.0, and SAML
- Experience integrating with CRM/service-management or other third-party platforms through APIs
- Experience with relational and/or NoSQL data stores
- Experience planning and leading public-cloud migrations, including infrastructure as code, cloud-native design, data migration, and production cutover
- Hands-on experience using AI coding assistants such as Claude Code
- Experience with CI/CD, automated testing, and monitoring/observability practices
- Proven experience with Agile methodologies, practices, and procedures
- Proven management and leadership skills in leading software engineering teams and working across an organization
- Ability to work effectively in cross-functional groups and handle multiple deadline-driven priorities
- Strong sense of ownership, urgency, and drive; able to explain technical trade-offs to non-technical stakeholders
Benefits
Comp & perks- Healthcare coverage including medical (PPO/HDHP), dental, and vision plans
- Company contributions to Health Savings Account (HSA)
- Flexible spending accounts (FSA) for commuting, health, and dependent care expenses
- 401(k) retirement plan with 100% company Safe Harbor Match on the first 6% deferral immediately upon eligibility
- Flexible Time Off for exempt (salaried) employees
- Generous PTO for non-exempt (hourly) employees
- 11 paid company holidays
- Paid volunteer day
- 12 weeks of paid parental leave
- Maven Family Planning support including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work
- Discretionary incentive plan