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Senior Lead Fraud Program Manager
Early Warning. Lead the design, execution, and continuous improvement of major components of the Fraud Risk Program .
Tech Stack
Tools & technologiesPMPSQL
About the role
Key responsibilities & impact- Lead the design, execution, and continuous improvement of major components of the Fraud Risk Program
- Translate fraud strategy into executable roadmaps, epics, features, and technical requirements
- Own delivery of large, complex, technology-intensive fraud initiatives spanning multiple interrelated workstreams
- Establish program governance frameworks, operating rhythms, KPIs, reporting mechanisms, and risk controls
- Monitor fraud performance metrics, identify emerging risks, and drive mitigation strategies
- Lead program-level risk identification, issue resolution, and change control across cross-functional teams
- Partner with Product, Engineering, Architecture, Security, Compliance, and Legal to align fraud risk capabilities with business strategy and roadmap priorities
- Drive vendor oversight for fraud-related third-party solutions
- Develop and formalize fraud risk standards, policies, controls, and documentation aligned to regulatory requirements and industry best practices
- Influence senior leadership decision-making through data-driven recommendations and executive-ready communication
- Mentor and guide other Fraud Risk Program Managers
- Support enterprise risk management and protection of systems and data integrity
Requirements
What you’ll need- Bachelor’s degree in Business, Finance, Computer Science, Risk Management, or related field
- Typically, 12+ years of experience in banking, payments, fraud risk, or related risk management roles
- 5+ years of experience leading large, complex, cross-functional fraud or payments programs
- Demonstrated experience delivering technology-intensive initiatives in partnership with engineering teams
- Advanced knowledge of fraud risk management tools, controls, governance models, and industry best practices
- Strong executive communication skills with the ability to influence senior stakeholders
- Proven ability to operate autonomously in ambiguous, fast-moving environments
- Strong analytical and problem-solving skills with a data-driven mindset
- PMP, Agile, Scrum, or equivalent program management certification (or equivalent experience)
- Background and drug screen
- Experience in digital banking, payments networks, or wallet ecosystems
- Deep familiarity with fraud analytics, decision engines, or risk platforms
- Experience scaling fraud programs in high-growth environments
- SAS, SQL, or comparable analytical coding experience
- Demonstrated experience mentoring or leading other program managers
- Eligibility to work in the United States for any employer at the date of hire
- Position is ineligible for employment Visa sponsorship
Benefits
Comp & perks- Competitive medical (PPO/HDHP), dental, and vision plans
- Company contributions to Health Savings Account (HSA)
- Flexible spending accounts (FSA) for commuting, health, and dependent care expenses
- 401(k) retirement plan with a 100% Company Safe Harbor Match on the first 6% deferral immediately upon eligibility
- Flexible Time Off for Exempt (salaried) employees
- Generous PTO for Non-Exempt (hourly) employees
- 11 paid company holidays
- Paid volunteer day
- 12 weeks of Paid Parental Leave
- Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work
- Discretionary incentive plan
- Reasonable accommodation support
- Equal employment opportunity and affirmative action