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Staff Site Reliability Engineer
Early Warning. Apply software engineering, automation, and DevOps principles to improve how services are built, tested, deployed, observed, operated, and recovered .
Tech Stack
Tools & technologiesAWSCloudDistributed SystemsGrafanaHadoopHBaseJavaKafkaLinuxPythonSplunkSpringSpring BootSpringBootSQLUnix
About the role
Key responsibilities & impact- Apply software engineering, automation, and DevOps principles to improve how services are built, tested, deployed, observed, operated, and recovered
- Use data, experimentation, and engineering analysis to identify reliability risks and guide technical decisions
- Define and improve SLIs, SLOs, error budgets, and service-health measures
- Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation
- Drive improvements across CI/CD, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness
- Identify systemic production issues and translate operational experience into improvements in code, architecture, automation, tooling, and engineering practices
- Partner with Software Engineering teams throughout the development lifecycle
- Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning
- Provide technical leadership and escalation support for complex production incidents across multiple services and teams
- Reduce operational toil through software, automation, reusable patterns, and improved engineering practices
- Develop reusable solutions, tooling, and patterns that multiply engineering capability across teams
- Drive cross-team technical decisions without formal authority
- Mentor engineers and contribute to sustainable engineering capability
Requirements
What you’ll need- Typically 8+ years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, Architecture where applicable, or a comparable technical discipline
- Experience with software development or scripting using Python, SQL, Shell, Java, and Spring Boot
- Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability appropriate to the level
- Experience with public cloud technologies and architectures, preferably AWS, along with infrastructure, networking, Linux/Unix, and modern application architectures
- Demonstrated analytical, problem-solving, communication, and collaboration skills
- Experience with observability technologies such as Splunk, AppDynamics, OpenTelemetry, Honeycomb, and Grafana
- Proficiency in Linux and Cloudera Manager
- Experience monitoring and optimizing performance in clustered environments, including HBase, Kafka, Solr, and Cloudera-managed Hadoop clusters
- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical experience
Benefits
Comp & perks- Discretionary incentive plan
- Competitive medical (PPO/HDHP), dental, and vision plans
- Company contributions to Health Savings Account (HSA)
- Flexible spending accounts (FSA) for commuting, health, and dependent care expenses
- 401(k) retirement plan with 100% company Safe Harbor Match on the first 6% deferral immediately upon eligibility
- Flexible Time Off for exempt (salaried) employees
- Generous PTO for non-exempt (hourly) employees
- 11 paid company holidays
- Paid volunteer day
- 12 weeks of paid parental leave
- Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work