Strategic Account Director – Issuer Partnerships

Early Warning

. Develop trusted, influential relationships with key decision makers at major strategic issuer partners, including Paze advisory committee members and leaders in product/digital, marketing, risk, and technology .

Posted 11/12/2026full-timeUnited StatesLead💰 $200,000 - $225,000 per yearWebsite

About the role

Key responsibilities & impact

Develop trusted, influential relationships with key decision makers at major strategic issuer partners, including Paze advisory committee members and leaders in product/digital, marketing, risk, and technology
Own assigned strategic issuer partners and maintain expertise on organizational structure, decision-making, company performance, strategic initiatives, products/services, EWS-wide relationships, Paze performance, opportunities, and threats
Launch and develop select new strategic issuer partnerships
Ensure retention, growth, and customer satisfaction of key issuer partners
Develop annual, quarterly, and monthly strategic plans with Paze cross-functional teams and senior leadership
Align strategic partners and internal stakeholders on plans and hold them accountable for execution and results
Drive Paze KPIs through strategic partners, including active users, transactions, and approval rates
Ensure best-in-class Paze user experiences within issuer channels, including mobile apps and marketing touchpoints
Evaluate program trends and provide analysis and recommendations to management
Help define product-market fit for Paze products and represent issuer and market perspectives across Paze
Monitor competitor activity at issuers and implement strategies to prioritize Paze over competing investments
Support risk management and protect the integrity and confidentiality of systems and data
Follow supervisor instructions and perform other related duties as assigned

Requirements

What you’ll need

Bachelor's degree in business, finance, or related field
Typically a minimum of 15 years in partner-management roles, such as business development, relationship management, and/or consulting
8+ years of experience working on financial services products, including payments
Experience managing complex strategic partners with numerous decision makers
Proven ability to develop and foster impactful relationships with senior leadership
Outstanding interpersonal skills and ability to build strong internal and external relationships
Track record of driving change and accomplishing strategic objectives within partner organizations
Consultative, conceptual, and strategic selling skills
Strong influencing skills and ability to drive streamlined decision making across partners
Executive communication skills, including meeting coordination, written communication, documentation, presentations, and active listening
Strong analytical skills for quantitative and qualitative opportunity evaluation and performance tracking
Ability to deliver results in a dynamic new-venture environment
Ability to travel up to 30%
Successful background check and drug screen
Must independently possess eligibility to work in the United States for any employer at the date of hire
Position is ineligible for employment visa sponsorship
Preferred: experience at a card issuing bank, payment network, or established payments fintech as an issuing bank partner
Preferred: deep payments expertise in digital wallets, tokenization, eCommerce, and NFC payments
Preferred: product development experience and passion for consumer financial products
MBA preferred

Benefits

Comp & perks

Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to Health Savings Account (HSA)
Flexible spending accounts (FSA) for commuting, health, and dependent care expenses
401(k) retirement plan with 100% Company Safe Harbor Match on the first 6% deferral immediately upon eligibility
Flexible Time Off for exempt employees
Generous PTO for non-exempt employees
11 paid company holidays
Paid volunteer day
12 weeks of Paid Parental Leave
Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work
Discretionary incentive plan
Benefits program enhancements and additional benefits