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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end technical delivery for enterprise clients, including scoping, integration, and solution design. Proficient in building and configuring integrations using APIs while effectively communicating technical concepts to non-technical stakeholders.
Highest-signal resume keywords
End-To-End Technical DeliverySolutions EngineeringAPI IntegrationClient-Facing ExperienceDiscovery Call Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions ConsultingImplementationREST APIsFrontend CodeIntegration TestingTechnical DocumentationRFP ResponseWorkflow ConfigurationAnalytics ToolsAutomation Tools
Soft Skills
CuriositySelf-DirectionCommunicationProblem-SolvingAdaptability
Tools & Technologies
Easol PlatformGA4KlaviyoGitWebhooks
Industry Keywords
B2B SaaSTravelHospitalityEventsTicketingCommerce
About the role
Key responsibilities & impact- Partner with Sales on complex enterprise deals by joining discovery calls, scoping requirements and helping build the commercial case
- Run technical discovery with prospects to identify complex requirements, assess platform fit and surface integration needs
- Design and deliver solution narratives and product demonstrations tailored to prospects’ operational setups and commercial goals
- Own end-to-end technical delivery for enterprise creators from scoping through go-live
- Map creator teams’ existing systems and define integrations with Easol
- Build and configure integrations and workflows on Easol’s open API and app framework
- Scope larger work for agency partners or the engineering team
- Coordinate delivery across agency partners and internal engineering, managing scope, quality and timelines
- Work with Engineering to extend the API for enterprise needs
- Visit creator teams on site for project kickoffs, build reviews and go-live
- Hand over to Customer Success with documentation once creators are live and self-sufficient
- Maintain deep knowledge of Easol’s platform, configuration options, integration points and roadmap
- Feed prospect and creator insights to Product
- Identify commercial opportunities such as revenue optimisation, conversion uplift and operational efficiency
- Provide technical input and solution design for enterprise RFPs
- Write documentation and playbooks for Customer Success and Sales
- Test new features with Product and provide feedback
- Report to the Director of Solutions and collaborate with Customer Success, Product, Engineering and Sales
Requirements
What you’ll need- Experience in a client-facing technical role at a B2B SaaS company, including solutions engineering, solutions consulting, implementation or forward deployed engineering
- Experience owning a complex delivery end to end with a customer team
- Experience running discovery with non-technical teams and turning findings into a scoped plan
- Comfortable with web platforms, frontend code, REST APIs, webhooks and authentication
- Able to build and test an integration independently
- Able to explain to non-technical stakeholders how technical decisions affect revenue and growth
- Willingness to travel regularly, sometimes at short notice
- Nice to have: experience in travel, hospitality, events, ticketing or commerce
- Nice to have: experience managing delivery through agency partners or contractors
- Nice to have: experience supporting enterprise pre-sales or RFP responses
- Nice to have: familiarity with analytics tools such as GA4 and CRM and marketing integrations such as Klaviyo
- Nice to have: comfort with Git, deployment workflows and shared codebases
- Nice to have: experience using AI and automation tools to speed up delivery
- Curiosity about how businesses operate
- Self-directed and comfortable with ambiguity
Benefits
Comp & perks- Weekly company meetings with visibility into business wins, learning opportunities, goals and direction
- Open forum to share ideas and influence how the company works
- Company-funded “deep week” to travel to a destination of choice and focus on an important project
- Monthly contribution toward a gym membership
- Monthly contribution toward a mobile phone contract
- Annual personal development budget
- Support to choose your own equipment
- 33 days of holidays, inclusive of public holidays
- Support for employees of all backgrounds and physical abilities
