People Operations Partner – Clinical Programs, Workforce Strategy

East Bay Community Action Program

. Serve as the primary HR partner for Medical, Dental, and Behavioral Health leaders .

Posted 9/18/2026full-timeEast Providence • Rhode Island • United StatesMid-LevelSenior💰 $75,000 - $86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, performance management, and compliance within healthcare settings, while effectively collaborating with clinical leaders to support workforce planning and organizational design.

Highest-signal resume keywords

Healthcare Compliance AwarenessEmployee Relations ManagementWorkforce PlanningLeadership CoachingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementEmployee Relations InvestigationsContract ManagementAccreditation RequirementsWage Band DevelopmentJob Description CreationOrganizational DesignMarket Compensation AnalysisImmigration ProcessesCredentialing Support

Soft Skills

Excellent Communication SkillsConflict ResolutionCross-Functional CollaborationAttention to DetailSound Decision-Making

Industry Keywords

HealthcareBehavioral HealthFQHCRegulated EnvironmentsComplianceWorkplace ConcernsOrganizational LevelingSuccession PlanningContinuous ImprovementCuriosity and Adaptability

About the role

Key responsibilities & impact

Serve as the primary HR partner for Medical, Dental, and Behavioral Health leaders
Provide guidance on employee relations, workplace concerns, performance management, and corrective action processes
Support recruiting, onboarding, internal transfers, and organizational changes within clinical programs
Manage employee separations, retirements, and transition activities in partnership with leadership
Partner with Compliance & Credentialing to align hiring, performance management, privileging, licensure, and separation activities
Help maintain compliance with healthcare regulations and accreditation requirements
Provide backup support for credentialing and compliance functions when needed
Coordinate immigration-related processes for eligible healthcare professionals, including H-1B visa activities
Support the creation and maintenance of job families, career pathways, and organizational leveling structures
Collaborate with leadership to develop workforce planning and succession planning strategies
Create job descriptions, leveling guides, and career framework resources
Assist with wage band development and market compensation analysis initiatives
Provide coaching and development guidance to leaders across clinical programs
Conduct or support employee relations investigations
Participate in culture initiatives, leadership training programs, and manager development efforts
Collaborate across the People Operations team to support organizational priorities and special projects

Requirements

What you’ll need

Three to five years of progressive HR experience within healthcare, behavioral health, FQHC, or similarly regulated environments
Knowledge of healthcare regulatory and accreditation requirements and their impact on HR practices
Experience managing employee relations, investigations, performance management, and disciplinary processes
Proven ability to build productive partnerships with clinical leaders and compliance teams
Excellent written and verbal communication skills
Employee relations and conflict resolution
Leadership coaching and development
Workforce planning and organizational design
Healthcare compliance awareness
Contract management and administration
Cross-functional collaboration
Strong communication and documentation skills
Organizational and project management skills
Sound decision-making and independent judgment
Attention to detail and discretion when handling sensitive information
Ability to work effectively in complex, regulated environments
Curiosity, adaptability, and a continuous improvement mindset

Benefits

Comp & perks

Comprehensive medical and dental insurance
Vision coverage
Flexible spending accounts
403(b) retirement plan with employer match
Employer-paid life insurance
Generous paid time off package
Mileage reimbursement
Tuition reimbursement
Professional development support
Employee Assistance Program (EAP)