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Insurance Support Officer
East Sussex County Council. Support claims handling . Maintain insurance records . Provide guidance and advice to customers . Liaise with insurers and brokers . Work on policy management and the full insurance lifecycle . Engage with stakeholders
About the role
Key responsibilities & impact- Support claims handling
- Maintain insurance records
- Provide guidance and advice to customers
- Liaise with insurers and brokers
- Work on policy management and the full insurance lifecycle
- Engage with stakeholders across multiple organisations
- Produce data reporting
- Provide insurance advice
- Help protect council assets, public services, schools and communities through effective insurance and risk management
Requirements
What you’ll need- RQF Level 2 qualifications in Maths and English Language
- Excellent customer service and communication skills
- Strong organisational skills and ability to manage a varied workload and meet deadlines
- Confidence using Microsoft 365 applications, including Outlook, Excel, Word, PowerPoint and Microsoft Teams
- Proactive and professional approach
- Experience working in a busy environment
- Ability to use initiative and collaborate effectively as part of a team
- Submit a CV and supporting statement explaining how you meet the essential criteria
- Ability to work in the UK; sponsorship eligibility may be checked if required
Benefits
Comp & perks- Car parking available on site at a reduced rate for employees
- Diverse range of benefits to help and support you during employment
- Professional development and growth opportunities
- Opportunity to gain specialist knowledge in insurance, risk management and claims handling
- MS Teams or phone call available for informal discussion