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Operations Manager – Adult Social Care
East Sussex County Council. Lead a dedicated Adult Social Care team .
Posted 9/25/2026full-timeEastbourne • United KingdomMid-LevelSenior💰 £58,377 - £63,598 per yearWebsite
About the role
Key responsibilities & impact- Lead a dedicated Adult Social Care team
- Support adults with complex needs, individuals experiencing homelessness, and people affected by domestic abuse
- Build and maintain partnerships with health services, housing providers, voluntary sector organisations, police, and other stakeholders
- Drive excellent outcomes and ensure vulnerable adults receive high-quality, person-centred support promoting independence, safety, and wellbeing
- Develop a new service with support from the Practice Manager and other partners
- Promote a culture of continuous improvement, learning, inclusion, innovation, and professional development
- Manage the day-to-day operations and performance of a multidisciplinary team
- Manage budgetary performance of a designated service unit within the Departmental scheme of delegation
- Manage service performance, quality assurance, and continuous improvement
- Manage people and oversee formal personnel-related policies and procedures
- Ensure compliance with the Care Act, Mental Health Act, Mental Capacity Act, and safeguarding responsibilities
- Attend interviews in person
Requirements
What you’ll need- Registered with a professional body, e.g. SWE
- Significant management experience within a relevant field
- Experience working with individuals with complex needs, homelessness, domestic abuse, and safeguarding matters
- Strong leadership and people management skills
- Experience managing operational performance, quality standards, and budgets
- Excellent knowledge of relevant legislation and guidance, including the Care Act and Mental Capacity Act
- Knowledge of safeguarding responsibilities
- Excellent communication, problem-solving, and decision-making skills
- Ability to build strong partnerships and work effectively across organisational boundaries
- Commitment to equality, diversity, inclusion, and person-centred practice
- Enhanced DBS check or Enhanced check for Regulated Activity required
- Evidence of an overseas police check required if the candidate has lived or worked abroad
Benefits
Comp & perks- Opportunities for professional development and career progression
- Supportive leadership and collaborative working environment
- Generous annual leave entitlement
- Pension scheme and employee benefits package
- Flexible working opportunities where possible
- Rewarding leadership role with real impact