Property Service Hub Officer

East Sussex County Council

. Support administration of Property Service Hub team workflows .

Posted 10/5/2026full-timeLewes • United KingdomMid-LevelSenior💰 £26,847 - £27,274 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to manage workflows effectively while liaising with various stakeholders. Proficient in Microsoft Office and database systems, with a focus on accurate communication and problem-solving.

Highest-signal resume keywords

Customer Service SkillsMicrosoft Office ProficiencyDatabase Systems ProficiencyWorkload Planning and OrganizationProperty and Building Maintenance Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Database SystemsMicrosoft OfficeWork Request AllocationProperty Information ManagementWorkflow Administration

Soft Skills

Problem SolvingCommunication SkillsCollaborationInitiativeCustomer Liaison

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft Excel

Industry Keywords

Property ServicesAsset ManagementBuilding MaintenanceStakeholder Collaboration

About the role

Key responsibilities & impact

Support administration of Property Service Hub team workflows
Manage and coordinate queries from internal and external customers across property services
Liaise with contractors, customers, internal teams and external service providers
Accurately log and allocate work requests to the appropriate team or contractor
Keep customers informed about request progress
Support the Asset Management and Performance Team in improving council property assets and premises operations
Maintain and facilitate property information, policy and stakeholder collaboration

Requirements

What you’ll need

Customer service skills
Competent and accurate computer skills
Ability to converse at ease with customers and provide advice in accurate spoken English
Ability to work on own initiative and problem solve
Working knowledge of Microsoft Office, particularly Outlook, Word and Excel
Proficiency in database systems
Ability to plan and organise a varied workload, occasionally working to short deadlines
Ability to work collaboratively and meet deadlines
Understanding of property and building maintenance useful, but full training provided
If sponsorship is required, eligibility to work in the UK must be checked

Benefits

Comp & perks

Hybrid working
Supportive team environment
Vocational Training through Apprenticeships, ranging from entry level to degree level qualifications
Flexible working
Diverse range of benefits to help and support during employment