Commercial Banking Administrator III

Eastern Bank

. Independently handle large, complex, and/or high-volume commercial banking accounts .

Posted 9/17/2026full-timeBoston • Massachusetts • United StatesSeniorLead💰 $27 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of commercial loan processes, compliance regulations, and banking operations, with a strong ability to manage complex loan documentation and customer interactions. Proven leadership and organizational skills are essential for mentoring staff and ensuring adherence to banking policies.

Highest-signal resume keywords

Commercial Loan ExperienceKnowledge of Banking ComplianceNCino Lifecycle LightningLeadership and MentoringMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Loan DocumentationLoan Closing ProcessesLoan MaintenanceCompliance ResearchCommercial Banking OperationsReal Estate KnowledgeProblem ResolutionLoan Pipeline ManagementPayment AdjustmentsInterest-Rate Changes

Soft Skills

Strong Communication SkillsOrganizational SkillsInterpersonal SkillsSelf-MotivatedTeam-Building Spirit

Tools & Technologies

NCinoMetavante Insight/FISSalesforceMicrosoft ExcelMicrosoft WordMicrosoft Access

Industry Keywords

Commercial BankingLoan OperationsDue DiligenceCredit Risk ReviewPost-Closing ExceptionsAttorney-Prepared DocumentsCertificates of ExistenceFlood DeterminationOverdraft MonitoringConstruction Loan Monitoring

About the role

Key responsibilities & impact

Independently handle large, complex, and/or high-volume commercial banking accounts
Support the lending team through due diligence and completion of commercial loan documentation and closing processes
Satisfy approval conditions before preparing commercial loan documentation
Review attorney-prepared documents for adherence to loan approval requirements
Control disbursement of new loan proceeds
Monitor and enforce post-closing exception items
Work with customers and attorneys to manage loan closings
Serve as primary contact with Loan Production Group and Loan Operations for new loans, renewals, extensions, and modifications
Interact with customers, attorneys, CPAs, and other lending institutions to resolve problems and obtain required documentation
Manage assigned-loan pipelines in nCino and other secondary sources
Collect required documentation through third-party providers, including OFAC, Certificates of Existence, and Flood Determination certificates
Research and resolve issues involving Compliance, Internal Audit, and Credit Risk Review
Perform loan maintenance, including participation settlements, payment adjustments, payoffs, paydowns, partial releases, and interest-rate changes
Open and maintain commercial banking deposit accounts and monitor overdrafts
Research customer delinquencies and aged overdrafts and perform corrective maintenance
Monitor management reports for renewals, extensions, rate changes, maturities, and documentation exceptions
Support construction-loan monitoring and advance processing as assigned
Train Commercial staff and mentor less experienced Commercial Banking Administrators
Generate nCino management reports and assist with nCino upgrade and product testing

Requirements

What you’ll need

High school graduate study level
Bachelor’s degree or related knowledge/skills gained through experience required
10+ years of commercial loan experience required
Knowledge of commercial banking compliance and regulations
Knowledge of general banking operations and activities
Extensive knowledge of commercial and commercial real estate loan closing processes and procedures, loan systems and loan documentation
Expert real estate knowledge in an administrative support role
Must be able to work independently with little direction
Strong communication, organizational, writing and interpersonal skills
Strong leadership, planning and organizational skills
Working knowledge of Microsoft Office (Excel/Word/Access)
Working knowledge of Metavante Insight/FIS
Working knowledge of nCino Lifecycle Lightning
Working knowledge of Salesforce
Self-disciplined, self-motivated individual possessing a team-building spirit
Must work within the boundaries of the division and bank’s policies and procedures

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Retirement package
Vacation
Tuition reimbursement
Comprehensive compensation plans
Some travel between office sites for training, meetings and teamwork