College Student Support Specialist

Easterseals Massachusetts

. Provide on-campus and virtual support to college students with disabilities as they adjust to academics and campus living .

Posted 10/22/2026full-timeWellesley • Massachusetts • United StatesEntry Level💰 $26 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing support to college students with disabilities, including developing action plans, coaching, and advocating for student needs. Proficient in utilizing online learning platforms and Microsoft Office applications to enhance student engagement and success.

Highest-signal resume keywords

Bachelor's Degree In Related FieldExperience With Young Adults With DisabilitiesKnowledge Of Blackboard, Moodle, And CanvasExcellent Verbal And Written Communication SkillsAbility To Organize Projects And Prioritize Workflow

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Action Plan Development1:1 CoachingExecutive Functioning Skills SupportAssistive Technology AssistanceDocumentation Maintenance

Soft Skills

Interpersonal CommunicationProblem-SolvingAdvocacyIndependenceTeam Collaboration

Tools & Technologies

BlackboardCanvasMoodleMicrosoft OfficeZoom

Certifications & Qualifications

Health Documentation Clearing

Industry Keywords

Disability SupportHigher EducationTransition GoalsCollege CultureAdministrative Problem Resolution

About the role

Key responsibilities & impact

Provide on-campus and virtual support to college students with disabilities as they adjust to academics and campus living
Develop semester action plans addressing each student's transition goals
Provide 1:1 coaching for higher education and independent living goals
Support executive functioning skills such as time management, organization, and scheduling
Identify barriers and problem-solve with students and college staff
Create a supportive environment between the college and student
Advocate for students by identifying needs and explaining them to college staff
Maintain documentation for monitoring and evaluating client progress
Communicate with referring agencies and the program manager through monthly notes and weekly check-ins
Assist students with Blackboard, Canvas, Moodle, and other online learning platforms
Help students understand college culture and expectations
Assist with assistive technology when applicable
Review potential referrals for other ESMA programs and services with the program manager
Provide program improvement ideas
Attend transition-related conferences and represent Easter Seals Transition Services at local and state meetings
Resolve routine administrative problems
Interface regularly with students, families, disability professionals, and educators

Requirements

What you’ll need

Bachelor's degree in related field
Experience with young adults with disabilities preferred
Knowledge of academic areas and learning situations, including Blackboard, Moodle, and Canvas
0–3 years of related experience preferred
Relevant internship, volunteer, or academic experience welcomed
Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, and Teams) and Zoom video conferencing
Excellent verbal, written, and interpersonal communication skills
Health documentation clearing for work
Full-time availability Monday–Friday, with ability to work as early as 8 am and as late as 5 pm depending on student schedules
Own daily reliable transportation to commute between campuses
Ability to work independently or in groups with minimal supervision
Ability to work standard hours between 8 am and 5 pm
Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
Ability to communicate effectively by phone and in person with professionals and clients with various disabilities

Benefits

Comp & perks

Comprehensive new hire training through job-shadowing with experienced team members
Supportive work environment
COVID-19 vaccine strongly preferred due to campus policies