Student Support Specialist

Easterseals Massachusetts

. Provide on-campus and virtual support to college students with disabilities as they adjust to academics and navigate campus living .

Posted 10/7/2026full-timeBedford • Massachusetts • United StatesEntry Level💰 $26 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing support to college students with disabilities, focusing on academic adjustment, independent living skills, and effective communication with diverse stakeholders. Proficient in utilizing online learning platforms and assistive technology to enhance student success.

Highest-signal resume keywords

Bachelor's Degree In Related FieldExperience With Young Adults With DisabilitiesKnowledge Of Blackboard, Canvas, And MoodleExcellent Verbal And Written Communication SkillsWorking Knowledge Of Microsoft Office Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assistive TechnologyTime ManagementOrganizationProject ManagementProblem-SolvingDocumentation MonitoringClient Progress EvaluationIndependent Living Skills CoachingExecutive Functioning Skills SupportTransition Planning

Soft Skills

Interpersonal CommunicationAdaptabilityTeam CollaborationAdvocacyEmpathy

Tools & Technologies

BlackboardCanvasMoodleMicrosoft OfficeZoomTeams

Certifications & Qualifications

Health Documentation ClearanceCOVID-19 Vaccine

Industry Keywords

Disability SupportHigher EducationStudent AdvocacyCampus LivingTransition Services

About the role

Key responsibilities & impact

Provide on-campus and virtual support to college students with disabilities as they adjust to academics and navigate campus living
Maintain primarily onsite presence at UMass Lowell and potentially other nearby colleges in Northeast Massachusetts
Develop semester action plans addressing each student’s transition-to-college goals
Provide one-to-one coaching for higher education and independent living goals
Support executive functioning skills including time management, organization, and scheduling
Identify barriers and problem-solve with students and college staff
Create a supportive environment between the college and the student
Advocate for students by identifying needs and explaining them to college staff
Maintain documentation monitoring and evaluating client progress
Communicate with referring agencies and the program manager through monthly notes and weekly check-ins
Meet work-site and referring-agency expectations, standards, and protocols
Assist students with Blackboard, Canvas, Moodle, and other online learning platforms
Help students understand college culture and expectations
Assist with assistive technology when applicable
Review potential referrals for other ESMA programs and services with the program manager
Provide program improvement ideas
Attend transition-related conferences and represent Easter Seals Transition Services at local and state meetings when requested
Resolve routine administrative problems
Adapt communication style for individuals with different communication abilities
Interface regularly with students, families, disability professionals, and educators

Requirements

What you’ll need

Bachelor’s degree in related field required; and/or Master's degree in related field
Experience with young adults with disabilities preferred
Knowledge of pertinent academic areas and learning situations, including Blackboard, Moodle, and Canvas
Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, and Teams)
Working knowledge of Zoom video conferencing
Excellent verbal, written, and interpersonal communication skills
Health documentation clearing for work
COVID-19 vaccine strongly preferred due to campus policies
Full-time availability Monday-Friday
Ability to start as early as 8 am and work as late as 5 pm depending on student schedules
Own daily reliable transportation to commute between campuses
Ability to work independently or in groups with minimal supervision
Ability to work standard hours between 8 am and 5 pm
Ability to communicate effectively by phone and in person with professionals and clients with various disabilities
Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately

Benefits

Comp & perks

Comprehensive new hire training through job-shadowing with experienced team members
Supportive work environment
Full-time 35-hour workweek
Equal Employment Opportunity workplace committed to diversity, inclusion, and equity