Student Support Specialist

Easterseals Massachusetts

. Provide on-campus and virtual support to college students with disabilities as they adjust to academics and campus living .

Posted 10/23/2026full-timeBillerica • Massachusetts • United StatesEntry Level💰 $26 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing support to college students with disabilities, focusing on academic adjustment, independent living skills, and effective communication with various stakeholders. Proficient in utilizing online learning platforms and assistive technology to enhance student success.

Highest-signal resume keywords

Bachelor's Degree In Related FieldExperience With Young Adults With DisabilitiesKnowledge Of Blackboard, Moodle, And CanvasExcellent Verbal And Written Communication SkillsWorking Knowledge Of Microsoft Office Applications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assistive TechnologyExecutive Functioning Skills SupportTime ManagementOrganizationProject OrganizationWorkflow PrioritizationDocumentation MaintenanceProblem-SolvingClient Progress EvaluationTransition Planning

Soft Skills

Interpersonal CommunicationIndependent WorkTeam CollaborationAdvocacyEffective Communication

Tools & Technologies

BlackboardCanvasMoodleMicrosoft OfficeZoomTeams

Certifications & Qualifications

Health Documentation ClearingCOVID-19 Vaccine Preferred

Industry Keywords

Disability SupportHigher EducationStudent AdvocacyTransition ServicesCollege Culture

About the role

Key responsibilities & impact

Provide on-campus and virtual support to college students with disabilities as they adjust to academics and campus living
Develop semester action plans addressing each student’s transition goals
Provide one-to-one coaching in higher education and independent living
Support executive functioning skills, including time management, organization, and scheduling
Identify barriers and problem-solve with students and college staff
Create a supportive environment between the college and student
Advocate for students by identifying and explaining their needs to college staff
Maintain documentation to monitor and evaluate client progress
Communicate with referring agencies and the program manager through monthly notes and weekly check-ins
Assist students with Blackboard, Canvas, Moodle, and other online learning platforms
Help students understand college culture and expectations
Assist with assistive technology when applicable
Review potential referrals for other ESMA programs with the program manager
Provide program improvement ideas
Attend transition-related conferences and represent Easter Seals Transition Services at local and state meetings
Resolve routine administrative problems
Interface regularly with students, families, disability professionals, and educators

Requirements

What you’ll need

Bachelor’s degree in related field required; and/or Master's degree in related field
Experience with young adults with disabilities preferred
Knowledge of pertinent academic areas and learning situations, including Blackboard, Moodle, and Canvas
Working knowledge of Microsoft Office applications: Word, Excel, Outlook, PowerPoint, and Teams
Working knowledge of Zoom video conferencing
Excellent verbal, written, and interpersonal communication skills
Health documentation clearing for work
COVID-19 vaccine strongly preferred due to campus policies
Full-time availability Monday-Friday, with ability to work between 8 am and 5 pm
Own daily reliable transportation to commute between campuses
Ability to work independently or in groups with minimal supervision
Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
Ability to communicate effectively by phone and in person with professionals and clients with various disabilities

Benefits

Comp & perks

Comprehensive new hire training through job-shadowing
COVID-19 vaccine strongly preferred due to campus policies