Contracts and Payer Relations Specialist

Easterseals PORT Health

. Maintain and organize contract records, electronic files, databases, and supporting documentation .

Posted 10/15/2026full-timeRaleigh • North Carolina • United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract administration and healthcare contracting, with a strong focus on managing contract lifecycle management systems and supporting healthcare technology implementations. Proficient in analyzing reimbursement methodologies and maintaining effective communication across departments.

Highest-signal resume keywords

Contract AdministrationHealthcare ContractingContract Lifecycle Management SystemsReimbursement MethodologiesProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementHealthcare OperationsPayer RelationsData AnalysisContract NegotiationEHR ImplementationDocumentation ManagementCompliance ReviewMicrosoft ExcelMicrosoft SharePoint

Soft Skills

Analytical SkillsProblem-Solving SkillsOrganizational SkillsCommunication SkillsProject Management Abilities

Tools & Technologies

Contract SolutionsMicrosoft Office SuiteMicrosoft TeamsElectronic Health Records (EHR)

Industry Keywords

Managed Care OrganizationsBehavioral HealthIntellectual and Developmental DisabilitiesSubstance Use DisorderHealthcare Contracts

About the role

Key responsibilities & impact

Maintain and organize contract records, electronic files, databases, and supporting documentation
Track contract renewals, amendments, notice periods, effective dates, and implementation requirements
Coordinate contract routing, execution, and approval workflows
Maintain contract tracking tools and contract lifecycle management systems, including supporting implementation and ongoing administration of Contract Solutions
Prepare contract summaries, reports, dashboards, and other management reporting tools
Monitor payer communications, policy updates, reimbursement changes, and operational notices
Support routine payer communications and issue resolution activities under the direction of the Contract & Payer Relations Manager
Research contract provisions and gather supporting documentation for management review, contract negotiations, and implementation activities
Assist with resolving reimbursement and contract implementation issues
Maintain reimbursement documentation and contract-related records
Distribute executed contracts, amendments, and rate updates to appropriate internal stakeholders
Coordinate communication of contract changes and reimbursement updates to impacted departments
Collaborate with Operations, Revenue Cycle, Finance, Compliance, Credentialing, Quality Management, and program leadership
Participate in EHR implementation activities related to contract documentation, operational readiness, workflow development, and internal stakeholder coordination
Assist with audits, compliance reviews, and departmental projects
Perform other duties as assigned

Requirements

What you’ll need

Associate's Degree in Business Administration, Healthcare Administration, Legal Studies, or related field; or equivalent combination of education and experience
Three (3) years of experience in healthcare contracting, contract administration, payer relations, revenue cycle, healthcare operations, or related functions
Must reside in a commutable distance to one of the organization's office locations in North Carolina
Intermittent travel to office locations in North Carolina
Experience with healthcare contracting and managed care organizations
Experience with contract lifecycle management systems
Experience supporting healthcare technology implementations
Experience in Behavioral Health, Intellectual and Developmental Disabilities (I/DD), and Substance Use Disorder (SUD) services
Knowledge of healthcare contracts, payer structures, and reimbursement methodologies
Strong analytical and problem-solving skills
Ability to interpret contractual and operational information
Excellent verbal and written communication skills
Strong organizational and project management abilities
Ability to prioritize work and manage competing deadlines
Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, SharePoint, and Teams
Ability to maintain confidentiality and exercise professional judgment
Ability to perform required visual, auditory, sitting, computer-use, writing, speaking, and repetitive-motion functions

Benefits

Comp & perks

Ongoing professional growth and development
Full benefits package
Generous paid time off
Paid holidays
Medical benefits
Dental benefits
Vision benefits
Company-paid life insurance
Company-paid disability insurance
403(b) Retirement Plan
Employee Assistance Program
Legal services support
Public Service Loan Forgiveness (PSLF) qualifying employer
Overtime eligibility
Mostly remote work arrangement