Easterseals PORT Health

Contracts Specialist

• Support the Contracts and Payer Relations Manager with the contracting process
• Log and track contracts, amendments, and agreements to ensure timely and accurate review and approvals
• Maintain accurate contract records, files, and supporting documentation
• Monitor provider update emails and the contracts mailbox for requests and required actions
• Maintain internal location and service databases and update changes
• Ensure accurate directory information internally and with payers
• Support contract-related rate and system setup in the electronic health record with the revenue cycle team
• Perform quality assurance for rate, site, and service configuration in electronic health record and payer systems
• Complete and submit site addition/change forms to payers
• Maintain site identifiers and program credentials, including updates in the EHR
• Resolve contract-related denials or billing issues with the Contracts and Payer Relations Manager, payers, and Claims department
• Update NC Tracks, NPPES, Alpha CMS, Provider Direct, payer, and internal systems to reflect agency changes and terminations
• Assist with EHR and internal system assessments and develop strategies to improve system efficiency

Contracts and Payer Relations Specialist

Education Specialist

• Serve as a bridge between community members and providers through outreach and education
• Increase access to care, health literacy, health awareness, and education
• Attend community events across the eastern Trillium counties in North Carolina
• Support the collaborative, multidisciplinary One Community team
• Travel throughout the eastern Trillium counties and other counties as needed
• Accommodate community events outside standard business hours

Contracts and Payer Relations Specialist

Education and Outreach Specialist