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EatClub

Account Manager

EatClub

. Own a portfolio of restaurant partners across Adelaide .

Posted 9/23/2026full-timeAdelaide • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Hospitality Sales, with a strong focus on upselling, revenue growth, and partner relationship management. Proficient in data analysis and performance reporting to drive partner satisfaction and commercial success.

Highest-signal resume keywords
Account ManagementUpsellingRevenue GrowthData AnalysisRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Hospitality SalesChurn ReductionPerformance ReportingConsultative ConversationsOnboardingActivationOptimisationCampaign ManagementCross-SellingLead Generation
Soft Skills
Organisational SkillsCommunication SkillsAutonomyCollaboration
Industry Keywords
Food TechHospitalityMarketplacesSaaSTerritory-Based RolesField-Led Roles

About the role

Key responsibilities & impact
  • Own a portfolio of restaurant partners across Adelaide
  • Visit partners and build strong relationships across the territory
  • Monitor partner performance using dashboards and data insights
  • Identify risks and reduce churn through consultative conversations
  • Lead onboarding, activation, and optimisation for new partners
  • Identify and deliver growth opportunities, including campaigns, upsells, and new features
  • Balance field visits with desk-based planning and analysis
  • Provide feedback and ideas to improve account management processes and reporting
  • Find new upsell and cross-sell opportunities
  • Help generate new leads and grow the postcode
  • Design and test interventions to improve partner performance and satisfaction
  • Collaborate with internal teams to refine playbooks and reporting
  • Support scaling efforts, new market launches, and local best practices
  • Own commercial success and contribute to EatClub’s expansion in Australia

Requirements

What you’ll need
  • 3+ years’ experience in Hospitality Sales or Account Management
  • Track record of upselling and growing revenue within existing accounts
  • Experience working to retention, churn reduction, or revenue-related goals
  • Strong organisational and communication skills, both in-person and in writing
  • Comfort balancing autonomy with structured ways of working
  • Confidence managing a portfolio across field and desk-based work
  • Experience in food tech, hospitality, marketplaces, or SaaS (extra awesome)
  • Established relationship in Adelaide’s hospitality scene (extra awesome)
  • Exposure to territory-based or field-led roles (extra awesome)
  • Enjoyment of data analysis and performance reporting (extra awesome)
  • Interest in process improvement and scalable ways of working (extra awesome)

Benefits

Comp & perks
  • Join a high-growth, international business at an exciting stage of the AU expansion
  • A balanced role combining autonomy, structure, and meaningful support
  • Opportunity to shape how the Account Management function grows and scales
  • Collaborative culture valuing thoughtful execution and continuous improvement
  • Staff discounts and dining vouchers through EatClub
  • Optional $5 voucher for first-time users to try EatClub; no impact on application or interview process