EatClub

Data Engineer

• Build and operate ingestion into the bronze layer, including source integrations, CDC feeds and third-party APIs
• Handle schema evolution, backfills and replay
• Own orchestration workflows, including scheduling, dependencies, retries, alerting and dataset SLAs
• Harden CI/CD through trunk-based development, pull-request checks, deployment-gating tests and clean environment promotion
• Govern the platform through grants, lineage, tagging, row-level and column-level security, and safe external data sharing
• Own cost and performance by right-sizing warehouses and clusters and tuning partitioning, clustering and incremental strategies
• Build data quality and observability, including freshness, volume and schema checks, break alerting and root-cause analysis
• Make the platform self-serve for analysts and data scientists
• Collaborate with analytics and data science teams whose models and dashboards depend on the platform
• Leverage AI tooling to expedite development, testing, migration and review

Data Platform Engineer

Sales

• Lead a high-activity field sales team bringing venues onto EatClub’s platform
• Set team direction, pace, priorities, and execution standards
• Personally own a high-value revenue target and remain accountable for monthly results
• Coach Business Development Managers through pitches, objections, venue meetings, drop-ins, and live customer conversations
• Review pipeline and activity in HubSpot and run team stand-ups
• Conduct structured one-on-ones and call reviews
• Collaborate with global leadership, Revenue, Marketing, and RevOps on local market strategies
• Share venue feedback about pricing, objections, and competitive dynamics
• Travel across surrounding New Zealand areas to support launches in new markets
• Improve CRM data accuracy, pipeline hygiene, visibility, and conversion metrics
• Monitor outbound outreach, follow-ups, daily CRM input, and team activity standards
• Track weekly and monthly sales/revenue targets, report shortfalls, and course-correct
• Build relationships with venue owners and operators across New Zealand
• Launch EatClub in new New Zealand areas by building venue pipelines and securing restaurant partners
• Refine outreach messaging, objection handling, and deal progression strategies
• Hire, onboard, and ramp new Business Development Managers

Sales Manager

Account Manager

• Visit and build strong relationships with restaurant partners across the territory
• Monitor partner performance using dashboards and data insights
• Identify risks early and proactively reduce churn through consultative conversations
• Lead onboarding, activation, and optimisation for new partners
• Deliver growth opportunities, including campaigns, upsells, and new features
• Balance field visits with desk-based planning and analysis
• Provide feedback and contribute ideas to improve account management processes and reporting
• Find new upsell and cross-sell opportunities
• Help generate new leads and grow the postcode
• Own and optimise a portfolio of restaurants for long-term retention and growth
• Design and test interventions to improve partner performance and satisfaction
• Collaborate with internal teams to refine account management playbooks and reporting
• Shape processes and workflows in a rapidly growing business
• Support new market launches and establish local best practices

Business Development Rep

• Prospect new restaurant partners through walk-ins, cold calls, and scheduled meetings
• Meet venue owners and operators face-to-face across London and surrounding areas
• Deliver product pitches explaining how EatClub helps venues drive revenue
• Build and manage a high-volume territory pipeline
• Negotiate and close commercial agreements with venue partners
• Onboard newly signed venues and support their first campaigns
• Track pipeline activity and maintain accurate CRM records
• Complete 15+ outbound activities daily, including calls, walk-ins, and booked meetings
• Monitor conversion rate, daily activity volume, and weekly pipeline value
• Launch EatClub in new regions by building venue pipelines and identifying priority neighbourhoods
• Refine the sales playbook through venue-owner feedback
• Support new city launches and share local hospitality-market insights with the broader team

Business Development Manager – Restaurants

• Build and manage enterprise partner pipeline to achieve quarterly venue targets
• Map the hospitality landscape and identify relevant stakeholders
• Research target account structures and identify decision-makers
• Conduct scheduled meetings, cold email outreach, walk-ins, LinkedIn outreach, and cold calls
• Meet senior decision-makers virtually and in person
• Deliver pitches and product demonstrations showing how EatClub can drive footfall and revenue
• Manage complex, multi-stakeholder account plans and follow-ups
• Negotiate and close commercial agreements with large enterprise clients
• Identify deal blockers and coordinate with EatClub teams to keep deals progressing
• Support enterprise client onboarding and provide training where necessary
• Attend events and develop a network of market stakeholders
• Expand the UK enterprise sales territory and help shape the international enterprise sales model

Enterprise Business Development Manager

People Operations

• Coordinate interview scheduling and communication across candidates, hiring managers, and panels across multiple time zones
• Own the end-to-end candidate experience, including timely updates and clear communication from first contact to offer
• Support employer branding initiatives, including job ad copy, careers page content, and social/LinkedIn presence
• Maintain recruitment trackers, pipelines, and reporting
• Support onboarding coordination for new hires across markets
• Administer HRIS data, employee records, and system updates
• Document and improve People & Culture processes
• Provide coordination and administrative support for onboarding, engagement, L&D, and compensation-cycle programs
• Troubleshoot day-to-day system and process questions from employees and managers

People & Culture Coordinator

• Own a portfolio of restaurant partners across Adelaide
• Visit partners and build strong relationships across the territory
• Monitor partner performance using dashboards and data insights
• Identify risks and reduce churn through consultative conversations
• Lead onboarding, activation, and optimisation for new partners
• Identify and deliver growth opportunities, including campaigns, upsells, and new features
• Balance field visits with desk-based planning and analysis
• Provide feedback and ideas to improve account management processes and reporting
• Find new upsell and cross-sell opportunities
• Help generate new leads and grow the postcode
• Design and test interventions to improve partner performance and satisfaction
• Collaborate with internal teams to refine playbooks and reporting
• Support scaling efforts, new market launches, and local best practices
• Own commercial success and contribute to EatClub’s expansion in Australia

Machine Learning Engineer

• Build and maintain the feature store, model deployment pipelines, Databricks experimentation environment, and model serving layer
• Translate modelling requirements into production systems with the Senior Data Scientist
• Define contracts between feature engineering and feature serving, and between model training and model deployment
• Own POS data pipelines and downstream serving APIs with backend engineers
• Collaborate with the Product Manager on platform reliability, priorities, and future flexibility
• Engage with restaurant operators to understand the impact of latency, stale data, and broken pipelines
• Own model deployment end to end, including versioning, rollout, rollback, monitoring, and drift detection
• Design and operate serving APIs that expose forecasts in the product
• Productionise modelling approaches and benchmark compute footprint, latency, and cost
• Build infrastructure for variance attribution and LLM/vector-DB-based forecast explainability
• Advance the team’s AI-first workflow with agentic loops, asynchronous runs, and human final review
• Support demand forecasting, affinity modelling, restaurant grouping, per-venue model selection, intraday demand serving, Actions Feed recommendations, and forecast confidence infrastructure

Senior Machine Learning Engineer

• Visit and build strong relationships with restaurant partners across your territory
• Monitor partner performance using dashboards and data insights
• Identify risks early and proactively reduce churn through consultative conversations
• Lead onboarding, activation, and optimisation for new partners
• Spot and deliver growth opportunities, including campaigns, upsells, and new features
• Balance field visits with desk-based planning and analysis
• Provide feedback and contribute ideas to improve account management processes and reporting
• Find new upsell and cross-sell opportunities
• Help the business generate new leads and grow your postcode
• Own and optimise a portfolio of restaurants for long-term retention and growth
• Design and test interventions to improve partner performance and satisfaction
• Collaborate with internal teams to refine account management playbooks and reporting
• Shape processes and workflows in a rapidly growing business
• Support new market launches and establish local best practices
• Take full ownership of your territory and partners, with guidance and support from the wider Account Management team and leadership

• Take full ownership of a portfolio of restaurant partners across the territory
• Visit partners and build strong relationships with restaurant operators
• Monitor partner performance using dashboards and data insights
• Identify risks early and proactively reduce churn through consultative conversations
• Lead onboarding, activation, and optimisation for new partners
• Identify and deliver growth opportunities, including campaigns, upsells, and new features
• Balance field visits with desk-based planning and analysis
• Provide feedback and contribute ideas to improve account management processes and reporting
• Find new upsell and cross-sell opportunities
• Help generate new leads and grow the postcode
• Own and optimise restaurant portfolios for long-term retention and growth
• Design and test interventions to improve partner performance and satisfaction
• Collaborate with internal teams to refine account management playbooks and reporting
• Help scale processes and workflows in a rapidly growing business
• Support new market launches and establish local best practices