Director, Global Data Center Sales Operations

Eaton

. Own the Boyd Thermal Salesforce operating model, including configuration, administration, user management, training, documentation, testing, and launch coordination .

Posted 9/22/2026full-timeOhio • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce governance and administration, master data management, and commercial process design, while effectively leading cross-functional teams and managing change across diverse business functions.

Highest-signal resume keywords

Salesforce GovernanceMaster Data ManagementForecastingCross-Functional Program LeadershipBusiness Intelligence Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsPipeline ManagementCommercial Process DesignData AnalysisRevenue Realization AlignmentSales Incentive CoordinationContract ManagementCustomer OnboardingITAR ComplianceForecast Accuracy

Soft Skills

Change ManagementStakeholder AlignmentTraining and OnboardingCollaborationCommunication

Tools & Technologies

SalesforcePower BIBusiness Intelligence Tools

Industry Keywords

Sales IncentivesCommercial OperationsData CenterFinancial AlignmentCustomer Solutions Management

About the role

Key responsibilities & impact

Own the Boyd Thermal Salesforce operating model, including configuration, administration, user management, training, documentation, testing, and launch coordination
Lead new-business-win and pipeline analysis in partnership with the sales organization
Own master-data administration, data corrections, revenue-realization alignment, and forecasting integrations
Create a technology stack that makes commercial data accessible, accurate, integrated, and useful
Own the strategic end-to-end commercial process and drive consistent execution
Administer quarterly business reviews and produce data outputs and actions for the top 30 customers
Lead commercial-team training, onboarding, and offboarding during the transition
Administer the Voice of Customer program and annual data readouts
Administer North America and Europe sales incentive plans during the transition
Own sales coverage maps and alignment of people, territories, customers, plans, and goals
Set sales targets and support transition of incentive-plan design and administration
Own external sales representative commissions, payment approvals, and contract management
Support customer solutions management, compliance-document processing, order entry, customer onboarding, and sales training and enablement
Ensure customer-facing and commercial documentation meets regulatory and internal standards
Own customer- and operations-facing ITAR compliance and ITAR pricing governance
Lead cross-functional coordination across Finance, Supply Chain, Operations, Marketing, Legal, and HR
Manage change and stakeholder alignment related to support-model transitions across Chennai, Pune, and QRO resources
Lead Sales Operations strategy for Boyd Thermal and Eaton’s Global Data Center commercial organization
Support Global Account Leaders and thermal commercial teams with pipeline management, account KPIs, forecasting, SIOP inputs, capacity visibility, and executive performance reporting
Harmonize Boyd Thermal data, systems, processes, and governance with Eaton’s enterprise Global Data Center account model
Improve visibility into customer demand, pipeline health, forecast accuracy, capacity constraints, and commercial risks across strategic Data Center accounts

Requirements

What you’ll need

Bachelor’s degree in business, finance, analytics, operations, information systems, or a related field; equivalent relevant experience may be considered
10 years’ experience in sales, marketing, sales operations, commercial operations, or a related field
Demonstrated experience with Salesforce governance and administration, master data, forecasting, pipeline management, reporting, and commercial process design
Experience coordinating sales incentives, territories, targets, representative commissions, and financial alignment across business functions
Proficiency with business intelligence and reporting tools, including Power BI or comparable platforms
Experience leading cross-functional programs, organizational transitions, process improvement, and change management
All positions may require participation in video and in-person interviews

Benefits

Comp & perks

Equal employment opportunities regardless of protected status
Reasonable disability-related accommodation support during the job search, application, or interview process
Second chance employment consideration consistent with applicable laws