Senior Manager, Business Process Optimization

Eaton

. Study how work gets done inside Boyd Thermal and identify inefficiency and variation in operational and transactional processes .

Posted 9/18/2026full-timeFlorida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process improvement and transformation, leveraging Lean Six Sigma methodologies and advanced analytical skills to drive enterprise-wide change. Proficient in value stream mapping, process mining, and automation technologies to enhance operational efficiency and effectiveness.

Highest-signal resume keywords

Lean Six Sigma Black BeltDMAIC and DMADV/DFSS MasteryValue Stream MappingProcess Mining (Celonis, UiPath)Executive-Level Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementProcess TransformationData AnalysisCycle Time AnalysisProcess Capability AnalysisStandard Operating ModelsAutomation ExposureChange ManagementKnowledge-Work ImprovementBack-Office Process Optimization

Soft Skills

Coalition BuildingDecision-MakingTrainingDocumentationNetworking

Tools & Technologies

Artificial IntelligenceRobotic Process Automation (RPA)SIPOCSwim-Lane DiagramsHuman-in-the-Loop AI

Certifications & Qualifications

Lean Six Sigma Black BeltMaster Black BeltProsci/ADKAR Change Management

Industry Keywords

Transactional ProcessesCorporate FunctionsShared ServicesEnterprise Process StandardsCenter of Excellence

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Study how work gets done inside Boyd Thermal and identify inefficiency and variation in operational and transactional processes
Map end-to-end business processes across transactional and operational value streams at the site and desk level
Use process and task mining to analyze cycle time, variants, handoffs, rework, and wait states
Quantify current-state costs and rank opportunities by value, feasibility, and speed to proof
Challenge existing process premises and design target-state processes around business outcomes
Align Boyd processes to Eaton’s six value streams: record-to-report, order-to-cash, procure-to-pay, hire-to-retire, idea to realization, and plan-to-perform
Sequence standardization before automation and apply artificial intelligence, agents, and analytics where appropriate
Lead process changes through adoption, including coalition building, decision-making, funding, documentation, training, and post-go-live measurement
Work with integration workstream leaders to embed process redesign in the Transition Services Agreement exit
Run bounded pilots of new tools, agents, and process patterns in Boyd
Capture pilot evidence and package proven capabilities for adoption across Eaton
Partner with Eaton Transactional System, data and artificial intelligence, and Global Process Owner teams
Build and maintain an internal and external network of expertise

Requirements

What you’ll need

10+ years driving process improvement and process transformation
Substantial depth in transactional and corporate functions, including finance, legal, communications, HR, procurement, and shared services
Experience with enterprise- or multi-function-scale programs, not primarily manufacturing or shop-floor
Demonstrated mastery of DMAIC and DMADV/DFSS, applied to real projects with documented, validated results
Lean Six Sigma Black Belt required; Master Black Belt strongly preferred
Track record of certifying and coaching other practitioners
Strong analytical and data skills, including building baselines, analyzing variation, and proving results with data
Fluency in value stream mapping, SIPOC, swim-lane, and process capability analysis
Experience setting enterprise process standards or operating models across functions and regions
Hands-on exposure to automation and AI on transactional work, including agentic AI, RPA, and/or process mining such as Celonis or UiPath
Executive-level influence with VP- and C-suite functional leaders, driving enterprise change without formal authority
Must be able to work in the United States without corporate sponsorship now and within the future
Experience improving knowledge-work and back-office processes preferred
Formal change management capability such as Prosci/ADKAR or equivalent preferred
Experience establishing a Center of Excellence, shared-services, or transformation office preferred
Familiarity with modern data platforms and human-in-the-loop AI agents for enterprise workflows preferred
Ability to build and maintain a network of expertise in and outside of Eaton

Benefits

Comp & perks

Up to 30% travel required across Eaton locations and factories
Participation in video and in-person interviews as part of the hiring process
Equal employment opportunity protections
Disability-related reasonable accommodation available during the job search, application, or interview process