Senior Product Manager

EBANX

. Develop a deep understanding of the local payments ecosystem, including consumer behavior, payment methods, financial infrastructure, regulatory requirements, market practices and competitive landscape .

Posted 10/8/2026full-timeJohannesburg • South AfricaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Management with a focus on payment solutions, market expansion, and stakeholder engagement. Proficient in navigating complex regulatory environments and delivering scalable financial products that align with business objectives.

Highest-signal resume keywords

Product ManagementMarket ExpansionStakeholder ManagementRegulatory ComplianceAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment Solutions DesignFinancial InfrastructureOperational ReadinessProduct Strategy DevelopmentMarket AnalysisBusiness Case DevelopmentPayment MethodsChargebacks ManagementReconciliationReporting

Soft Skills

Strong CommunicationCustomer-Centric MindsetPrioritization SkillsInfluencing SkillsAutonomy and Ownership

Industry Keywords

Payments EcosystemFintechBankingFinancial ServicesEmerging MarketsB2B Product DiscussionsLegal ComplianceRisk ManagementCross-Functional CollaborationGlobal Merchants

About the role

Key responsibilities & impact

Develop a deep understanding of the local payments ecosystem, including consumer behavior, payment methods, financial infrastructure, regulatory requirements, market practices and competitive landscape
Own new country and market expansion initiatives from discovery and partner assessment through operational readiness, launch and scale
Design and evolve payment solutions covering pay-in, settlement, FX, refunds, chargebacks, reconciliation, reporting and remittance
Translate complex market, merchant, regulatory and operational requirements into clear product strategies, requirements and scalable solutions
Partner with Engineering and Technical teams through discovery, solution design and delivery
Work with Regulatory, Legal, Risk, Treasury, Finance and Operations to design compliant, sustainable and scalable products and financial flows
Engage directly with global merchants on business models, payment needs, strategic opportunities, RFPs/RFIs and merchant-specific product discussions
Build business cases and prioritize initiatives based on TPV, revenue, gross profit, merchant growth, operational efficiency, business continuity and competitive positioning
Drive alignment across stakeholders and countries, making trade-offs and clarifying objectives and success measures
Document product decisions, flows and operational processes, creating artifacts and playbooks
Monitor market developments, competitors, regulatory changes and emerging payment trends to identify opportunities and risks
Act as product owner for the region, connecting local market realities with EBANX's global product strategy

Requirements

What you’ll need

Solid experience in Product Management, with ownership of products or complex initiatives from discovery and strategy through execution, launch and continuous improvement
Proven ability to operate with a high degree of autonomy and ownership, navigating ambiguity and making decisions in complex environments
Strong business acumen and ability to connect product decisions to commercial and financial outcomes
Experience working with cross-functional teams, including Engineering and business/operational stakeholders
Strong analytical and problem-solving skills
Excellent prioritization skills and ability to manage multiple initiatives and stakeholders simultaneously
Ability to communicate complex topics clearly to technical, operational, commercial and executive audiences
Strong stakeholder management and influencing skills
Customer-centric mindset and ability to understand global merchants and local payment users
Fluent English, with excellent written and verbal communication skills
Based in South Africa and comfortable collaborating across different countries and time zones
Previous experience in payments, fintech, banking or financial services ecosystem
Experience launching products or payment capabilities in MENA, Africa or other emerging markets
Familiarity with regulatory environments and ability to work with Legal, Compliance and Risk teams
Experience working with banks, acquirers, PSPs, payment method providers or other local financial partners
Experience with market expansion or launching products across multiple countries
Experience supporting strategic enterprise merchants or complex B2B product discussions
Bachelor's degree in Business, Technology, Engineering, Finance or a related field (would like to see; optional)

Benefits

Comp & perks

Spanish, English, and Portuguese classes
Meal Allowance
Transportation voucher (if needed)
WAVES - Program of goals and results (variable compensation)
EBANX Play - Wellness (Gympass, e-Sports, SESC)
EBANX Education: financial support for undergraduate, graduate, and MBA programs
EBANX Skills: budget for workshops and courses
EBANX Flexible: Birthday Day Off
Semi-flexible hours (8 hours a day - Monday to Friday)
EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women
EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers
Life Insurance: Life Insurance 100% paid by EBANX
Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more!