EBANX

Product Manager

• Develop a deep understanding of the local payments ecosystem, including consumer behavior, payment methods, financial infrastructure, regulatory requirements, market practices and competitive landscape
• Own new country and market expansion initiatives from discovery and partner assessment through operational readiness, launch and scale
• Design and evolve payment solutions covering pay-in, settlement, FX, refunds, chargebacks, reconciliation, reporting and remittance
• Translate complex market, merchant, regulatory and operational requirements into clear product strategies, requirements and scalable solutions
• Partner with Engineering and Technical teams through discovery, solution design and delivery
• Work with Regulatory, Legal, Risk, Treasury, Finance and Operations to design compliant, sustainable and scalable products and financial flows
• Engage directly with global merchants on business models, payment needs, strategic opportunities, RFPs/RFIs and merchant-specific product discussions
• Build business cases and prioritize initiatives based on TPV, revenue, gross profit, merchant growth, operational efficiency, business continuity and competitive positioning
• Drive alignment across stakeholders and countries, making trade-offs and clarifying objectives and success measures
• Document product decisions, flows and operational processes, creating artifacts and playbooks
• Monitor market developments, competitors, regulatory changes and emerging payment trends to identify opportunities and risks
• Act as product owner for the region, connecting local market realities with EBANX's global product strategy

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