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eBay

AI Transformation Lead

eBay

. Partner with functions to understand employee support needs and turn them into enablement actions .

Posted 9/25/2026full-timeUnited StatesSenior💰 $127,600 - $214,700 per yearWebsite

About the role

Key responsibilities & impact
  • Partner with functions to understand employee support needs and turn them into enablement actions
  • Operationalize and roll out AI enablement programs for day-to-day employee use
  • Lead AI Ambassadors, training sessions, office hours, demos, pilot groups, and communities of practice
  • Create guides, templates, FAQs, manager talking points, and role-based toolkits
  • Coordinate pilot participants, track progress, document feedback, and surface blockers
  • Translate AI capabilities into simple guidance for employees, managers, and teams
  • Support internal communications that build awareness, confidence, and participation
  • Track participation, feedback, adoption signals, and early impact
  • Document success stories, examples, and lessons learned
  • Partner with People, Communications, IT, Product, and business teams to coordinate rollout and adoption

Requirements

What you’ll need
  • 5+ years of experience supporting enterprise change, employee enablement, learning programs, internal communications, operations, or technology adoption initiatives
  • Experience rolling out new tools, processes, or ways of working to large employee groups, ideally in a technology-led or digital environment
  • Hands-on experience building enablement materials such as training guides, playbooks, FAQs, manager toolkits, office hour content, or launch communications
  • Practical experience coordinating employee-facing programs such as ambassador networks, pilot groups, learning sessions, demos, feedback forums, or communities of practice
  • Comfort using AI tools in day-to-day work and ability to explain practical AI use cases in simple language for non-technical employees
  • Strong program execution skills, including managing timelines, tracking actions, coordinating stakeholders, and following through on details
  • Experience collecting employee feedback, identifying patterns, and turning insights into practical program or material improvements
  • Experience operating in environments where guidance, tools, and priorities are evolving
  • Strong writing and communication skills
  • Ability to partner across People, Communications, IT, Product, and business teams
  • Strong judgment, organization, and bias for action in ambiguous environments where priorities may shift quickly
  • Remote roles are not eligible for U.S. visa sponsorship

Benefits

Comp & perks
  • Target bonus
  • Restricted stock units (as applicable)
  • Medical benefits
  • Financial benefits
  • 401(k) eligibility
  • Paid time off (PTO)
  • Parental leave