eBay

Operations

• Support title and registration processing for eBay’s auto tech platform
• Ensure compliance with multi-state regulations
• Maintain standard operating procedures (SOPs)
• Work both onsite and remotely

DMV Operations Specialist

Financial Planning and Analysis

• Execute complex market sizing, competitive benchmarking, financial modeling, and scenario planning to evaluate strategic investments and risks related to shipping and authentication programs
• Own program insights and reporting against key business metrics in Monthly and Quarterly Business Reviews
• Act as the central point of contact across operations, business, product, strategy, and finance to ensure critical path milestones are met from a financial planning perspective
• Synthesize insights across disparate business units to eliminate redundant efforts, identify portfolio-wide implications, and accelerate enterprise decision-making
• Proactively identify, problem solve, and escalate potential project blockers and risks
• Triage complex issues across stakeholders

Finance Analyst, Authentication

• Act as a liaison for existing vendors
• Facilitate vendor relationships by running the RFP process, onboarding new vendors, and interpreting and negotiating basic contract terms
• Provide backup and general support for the law firm management program, including onboarding new law firms, using Persuit for bids, reviewing invoices, and remediating billing issues
• Analyze billing practices, scrutinize invoices, and support quarter- and year-end reporting
• Use advanced data functions, including pivots, VLOOKUPs, and formulas, and AI tools to build reports and dashboards and perform data analysis
• Support onboarding new legal team members, including technology requests, location setup, calendaring, org chart updates, and distribution list management
• Develop and implement standardized processes and procedures for routine legal tasks and identify streamlining opportunities using AI
• Develop and manage department intranet site pages, SharePoint sites, and Google Workspaces
• Improve ways to capture and share information related to the department
• Manage ad hoc projects, ensuring timely completion and high-quality results

Legal Operations Specialist

Artificial Intelligence

• Partner with functions to understand employee support needs and turn them into enablement actions
• Operationalize and roll out AI enablement programs for day-to-day employee use
• Lead AI Ambassadors, training sessions, office hours, demos, pilot groups, and communities of practice
• Create guides, templates, FAQs, manager talking points, and role-based toolkits
• Coordinate pilot participants, track progress, document feedback, and surface blockers
• Translate AI capabilities into simple guidance for employees, managers, and teams
• Support internal communications that build awareness, confidence, and participation
• Track participation, feedback, adoption signals, and early impact
• Document success stories, examples, and lessons learned
• Partner with People, Communications, IT, Product, and business teams to coordinate rollout and adoption

AI Transformation Lead

Full-stack Engineer

• Build end-to-end product capabilities across frontend and backend systems
• Deliver user-facing applications, backend services, and APIs supporting eBay’s global customer service experience
• Enhance agent tools, workflow engines, and automation platforms to improve agent productivity and customer outcomes
• Contribute to AI-powered platform capabilities, orchestration layers, automation systems, and intent-to-action workflows
• Improve scalability, reliability, and performance of core systems through high-quality, well-tested code
• Partner with Product, SRE, and multifunctional engineering teams on code reviews, design documentation, and engineering practices
• Reduce technical debt and drive operational improvements
• Participate in a follow-the-sun on-call rotation
• Mentor junior engineers or lead smaller workstreams

Software Engineer 3 – Full-stack

• Lead end-to-end FP&A activities, including Commercial and Product financial budgeting, forecasting, consolidations, month-end close processes, and ad-hoc analyses
• Ensure accuracy, timeliness, and efficiencies across financial deliverables
• Identify opportunities to improve and optimize processes
• Implement AI into financial planning processes
• Refine financial planning tools, processes, and frameworks with a focus on operational efficiency
• Develop, maintain, and deliver reporting packages and dashboards
• Provide senior leadership with clear, data-driven insights and highlight trends, risks, and opportunities
• Enable proactive decision-making and resource allocation
• Collaborate with business, finance, and corporate stakeholders to agree on goals and integrate initiatives
• Provide financial guidance and constructively challenge assumptions to support business strategies
• Standardize financial planning and reporting processes
• Consolidate multiple inputs and priorities into clear, actionable recommendations
• Support the GMX organization with financial consolidation, strategic OPEX and resource management, and operational excellence
• Serve as a strategic finance partner to the eBay Services organization, informing forecasting and hiring through data-driven insights

Finance Manager

• Deliver exceptional service and support to eBay customers
• Address customer inquiries
• Resolve customer issues
• Foster strong customer relationships

Customer Operations Specialist

QA Engineer

• Review suspicious activity case work, including SAR and No SAR decisions, for accuracy, completeness, and adherence to internal procedures and regulatory requirements
• Support preparation and filing of suspicious activity reports with FinCEN and other applicable regulatory bodies
• Conduct detailed research across internal and external sources to identify financial crime risk indicators
• Develop clear investigative findings and contribute to strong case outcomes
• Partner with FIU investigators and cross-functional stakeholders to apply AML typologies, investigative techniques, and analytics
• Perform and support reviews of escalated AML and EDD matters, including PEP reviews, Special Interest Person escalations, registration model alerts, and periodic EDD reviews
• Help scope and enhance investigative tools, case management workflows, and related analytics supporting efficient, scalable FIU operations

Quality Assurance Specialist

• Provide L2 production support for customer-facing and internal business-critical applications
• Troubleshoot, analyze, and resolve complex issues across distributed systems and integrations
• Perform root cause analysis (RCA) and implement permanent fixes to prevent recurrence
• Design and implement automation solutions to reduce operational toil and improve MTTR
• Develop scripts/tools for monitoring, alerting, log analysis, and self-healing workflows
• Support and maintain contact center platforms and integrations
• Partner with Engineering, QE, Infrastructure, and Business teams during releases and incidents
• Participate in on-call rotations and ensure SLA compliance
• Drive continuous improvement of support processes and platform stability