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eBay

Communications Systems – Ops Specialist

eBay

. Maintain and support the Global Communications Airtable environment, including tables, views, forms, fields, permissions, and automations .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $61,600 - $103,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining and optimizing Airtable environments, including building automations and managing structured data. Proficient in cross-functional collaboration and process improvement to enhance operational efficiency.

Highest-signal resume keywords
Airtable ManagementData ValidationWorkflow AutomationProject CoordinationCross-Functional Collaboration

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AirtableGoogle WorkspaceData ManagementWorkflow OptimizationProject Management Tools
Soft Skills
Organizational SkillsAttention to DetailCommunication SkillsProblem-SolvingProcess-Oriented Mindset
Tools & Technologies
AsanaSmartsheetMonday.comJiraZapier
Industry Keywords
Business OperationsVendor ManagementBudget TrackingCommunications OperationsMarketing Operations

About the role

Key responsibilities & impact
  • Maintain and support the Global Communications Airtable environment, including tables, views, forms, fields, permissions, and automations
  • Keep Airtable data accurate, complete, and organized
  • Update and improve Airtable workflows as team needs evolve
  • Support intake and tracking of communications projects, vendors, requests, and operational activity
  • Troubleshoot basic system issues and partner with technical resources when needed
  • Document systems and workflows
  • Support adoption of Airtable and other shared tools
  • Identify repetitive or manual processes for simplification, standardization, or automation
  • Build or maintain automations, notifications, reminders, and workflow steps
  • Test new workflows and make incremental improvements based on feedback
  • Translate business needs into practical system and process solutions with PMO and Communications teams
  • Maintain recurring reports, dashboards, and operational views
  • Consolidate information from Airtable and other business systems for reporting
  • Perform data validation and reconciliation
  • Maintain reliable operational records for projects, vendors, subscriptions, purchase orders, and related activity
  • Prepare summaries and insights on status, deadlines, and areas requiring attention
  • Coordinate and track vendors, contracts, subscriptions, purchase orders, and operational requests
  • Maintain vendor records, renewal dates, commitments, and status
  • Collaborate with Communications, Finance, Procurement, Legal, and other cross-functional partners
  • Follow up on open actions, renewals, and missing information
  • Support budget and spend tracking
  • Maintain documentation, process guides, trackers, and operating resources
  • Support team planning and recurring operational processes
  • Respond to questions about tools, workflows, and operational processes
  • Contribute process improvement ideas and take on additional operational projects

Requirements

What you’ll need
  • 3–5 years of experience in business operations, project coordination, PMO, marketing operations, communications operations, or a related field
  • Hands-on experience using Airtable, including building or maintaining tables, views, fields, forms, linked records, or basic automations
  • Strong organizational skills and attention to detail
  • Ability to manage multiple requests and deadlines
  • Comfort working with structured data and maintaining accurate records
  • Ability to learn new systems quickly and troubleshoot problems independently before escalating when needed
  • Strong written and verbal communication skills
  • Ability to work effectively with people across different teams and functions
  • A practical, process-oriented mindset and interest in finding ways to make work simpler and more efficient
  • Comfort with Google Workspace tools such as Google Sheets, Docs, and Drive
  • Experience building Airtable automations, interfaces, dashboards, or more advanced workflows
  • Experience with workflow or project management tools such as Asana, Smartsheet, Monday.com, Jira, Zapier, or similar platforms
  • Experience supporting vendor management, purchasing, contracts, subscriptions, or budget-related processes
  • Experience creating or maintaining operational dashboards and recurring reports
  • Exposure to AI-enabled productivity or workflow tools
  • Experience working in a fast-paced, cross-functional, or global organization
  • Interest in communications, marketing, technology, or business operations

Benefits

Comp & perks
  • Target bonus
  • Restricted stock units (as applicable)
  • Medical benefits
  • Financial benefits
  • 401(k) eligibility
  • Paid time off (PTO)
  • Parental leave
  • Hybrid work arrangement