Customer Growth & Activation Specialist

eBay

. Run outbound prospecting to target repair shops, dealerships and distributors through calls, emails and sequences .

Posted 10/20/2026full-timeRemote • United StatesJunior💰 $48,400 - $68,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound prospecting, customer onboarding, and engagement strategies within the automotive parts industry. Proficient in utilizing Salesforce for tracking customer interactions and achieving activation and engagement targets.

Highest-signal resume keywords

Outbound ProspectingCustomer OnboardingSalesforce ExperienceAutomotive Parts KnowledgeB2B Software Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer SuccessTechnical CommunicationCRM ManagementData CaptureActivity Tracking

Soft Skills

OrganizedDetail-OrientedCollaborativeAdaptabilityCommunication

Certifications & Qualifications

BS/BA Degree

Industry Keywords

Repair ShopsDealershipsDistributorsParts-Buying WorkflowTrade Shows

About the role

Key responsibilities & impact

Run outbound prospecting to target repair shops, dealerships and distributors through calls, emails and sequences
Qualify interest, explain how Nexpart fits each customer's parts-buying workflow, and get them signed up
Lead onboarding and activation outreach, including setting up new accounts, connecting customers with suppliers, and guiding them to first orders
Engage existing customers to re-engage low-activity accounts and introduce unused features
Execute assigned outreach, onboarding and re-engagement campaigns to plan and on schedule
Educate customers on Nexpart's core features by phone, video and email
Capture customer and outreach data in Salesforce, including activity, contact details, activation status and next steps
Deliver against activity, activation and engagement targets
Serve as a voice of the customer by sharing feedback and activation blockers with the team, Support and Product
Represent WHI at a handful of trade shows and industry events each year

Requirements

What you’ll need

1–3 years in inside sales, SDR/BDR, customer onboarding, customer success or a similar customer-facing role
Comfort making a high volume of outbound calls and emails, and handling objections
Strong ability to learn technical concepts and communicate them clearly to customers
Organized and detail-oriented, with disciplined CRM habits
Salesforce experience preferred
Experience with automotive parts, repair shops, dealerships, or B2B software preferred
BS/BA degree or equivalent experience
Comfort in handling uncertainty
Highly collaborative – be fun, and easy to work with
Remote roles are not eligible for U.S. visa sponsorship

Benefits

Comp & perks

Maternal and paternal leave
Paid sabbatical
Medical benefits
Financial benefits
401(k) eligibility
Paid time off, including PTO and parental leave
Target bonus
Restricted stock units, as applicable
Comprehensive benefit programs
Diversity and inclusion support
Accessibility accommodations