Senior User Experience Researcher

EBSCO Information Services

. Own end-to-end research, including planning, designing, and conducting qualitative and quantitative user research across the product lifecycle .

Posted 10/6/2026full-timeUnited StatesSenior💰 $104,030 - $148,615 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UX Research and Human-Computer Interaction, with a strong focus on qualitative and quantitative research methods. Proven ability to translate complex findings into actionable insights while advocating for user-centered design and accessibility.

Highest-signal resume keywords

UX ResearchQualitative Research MethodsQuantitative Research MethodsUsability TestingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User ResearchResearch SynthesisData AnalysisResearch ReportingPersona DevelopmentJourney MappingField StudiesInterviewsSurveysInformation-Seeking Behavior

Soft Skills

Excellent CommunicationStorytelling Skills

Industry Keywords

Human-Computer InteractionUser-Centered DesignAccessibilityInclusivityResearch Evaluation PracticesAcademic ResearchLibrary AudiencesInstitutional Stakeholders

About the role

Key responsibilities & impact

Own end-to-end research, including planning, designing, and conducting qualitative and quantitative user research across the product lifecycle
Translate complex research findings into clear, actionable insights and recommendations
Partner with UX designers, product managers, and stakeholders to influence product direction and strategy
Advocate for user-centered design principles and research best practices across teams
Conduct usability testing, interviews, surveys, and field studies
Synthesize findings into research reports, personas, journey maps, and frameworks
Advocate for accessibility, inclusivity, and equitable access to information
Advance the usability, accessibility, and scholarly effectiveness of research platforms

Requirements

What you’ll need

5+ years of experience in UX research, human-computer interaction, or a related field
Strong foundation in both qualitative and quantitative research methods
Experience translating ambiguous problem spaces into clear research direction
Experience working in cross-functional product teams
Excellent communication and storytelling skills
A diverse portfolio demonstrating impact across complex problem spaces
Experience conducting research with academic, library, or scholarly audiences
Knowledge of information-seeking behavior, metadata, search relevance, or research evaluation practices
Experience working with institutional stakeholders such as universities, consortia, or research organizations
Position is U.S.-based only, excluding U.S. territories

Benefits

Comp & perks

Medical, Dental, Vision, Life and Disability Insurance
Flexible spending accounts
Retirement Savings Plan
Paid Parental Leave
Holidays and Paid Time Off (PTO)
Mentoring program
Remote work flexibility and work-life balance
Resources, tools, training, and support for career growth