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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing and system navigation, with a strong focus on Salesforce and order management. Possesses exceptional attention to detail and communication skills to effectively manage customer contracts and relationships.
Highest-signal resume keywords
Billing Contract ManagementSalesforce NavigationAttention to DetailCustomer Relationship ManagementMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ManagementAccount ReconciliationSales Order ManagementData EntryProduct Discrepancy Resolution
Soft Skills
Exceptional CommunicationTime ManagementFlexibility
Tools & Technologies
SalesforceOrder Management SystemsMicrosoft Office
Certifications & Qualifications
Bachelor's Degree in AccountingCPA
Industry Keywords
Customer ContractsSerialized Product NumbersAttrition OpportunitiesField Team Collaboration
About the role
Key responsibilities & impact- Accurately input customer orders from Salesforce per the products provided in each customer opportunity, including product numbers, service items, and pricing
- Solve product discrepancies when serial numbers do not match expectations due to previously unrecorded product swaps
- Process equipment changes at customer sites on contracts to maintain correct serialized product numbers
- Process attrition opportunities in Salesforce by updating end dates on billing contracts
- Follow up with field team members or sales for required serialized part numbers and pricing information for new installations, attritions, or questions
- Perform other duties as assigned by the supervisor
Requirements
What you’ll need- Bachelor's degree in Accounting preferred; CPA a plus
- 2+ years of experience with a strong focus on billing and system navigation
- Experience handling billing contracts and customer contracts
- Preferred background in Sales Order Management and account reconciliation
- Attention to detail to prevent billing errors, with a keen understanding of downstream effects to customer relationships when errors occur
- Proficient in Microsoft Office
- Hands-on familiarity navigating Salesforce or other order management/billing systems
- Exceptional communication skills and time management
- Must work well with North America (NA) counterparts
- Flexibility in work schedule
Benefits
Comp & perks- Day 1 HMO for you and two (2) of your dependents
- Annual and Performance Based Salary Increase
- Additional Leave Credits
- Limitless growth
- Skillful team members
- Community impact opportunity
