Billing Contract Specialist

ECAM

. Accurately input customer orders from Salesforce per the products provided in each customer opportunity, including product numbers, service items, and pricing .

Posted 9/24/2026full-timeIloilo • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in billing contract management and Salesforce navigation, ensuring accurate order processing and effective communication with team members. Strong attention to detail is essential to maintain customer relationships and prevent billing errors.

Highest-signal resume keywords

Billing Contract ManagementSalesforce NavigationAttention to DetailCustomer Relationship ManagementTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ContractsAccount ReconciliationSales Order ManagementData EntryProduct Discrepancy Resolution

Soft Skills

Exceptional Communication SkillsFlexibilityTeam Collaboration

Tools & Technologies

SalesforceMicrosoft Office

Certifications & Qualifications

Bachelor's Degree in AccountingCPA

Industry Keywords

Customer OrdersSerialized Product NumbersAttrition OpportunitiesField Team Coordination

About the role

Key responsibilities & impact

Accurately input customer orders from Salesforce per the products provided in each customer opportunity, including product numbers, service items, and pricing
Solve product discrepancies when serial numbers do not match expectations due to previous unrecorded product swaps
Process equipment changes at customer sites on contracts to maintain correct serialized product numbers
Process attrition opportunities in Salesforce by updating end dates on billing contracts
Follow up with field team members or sales for information regarding serialized part numbers needed in billing contracts
Handle information for new installations, attritions, and pricing questions
Perform other duties as assigned by the supervisor

Requirements

What you’ll need

Bachelor's degree in Accounting preferred
CPA a plus
2+ years of experience with a strong focus on billing and system navigation
Experience handling billing contracts and customer contracts
Preferred background in Sales Order Management and account reconciliation
Attention to detail to prevent billing errors, with a keen understanding of downstream effects to customer relationships when errors occur
Proficient in Microsoft Office
Hands-on familiarity navigating Salesforce or other order management/billing systems
Exceptional communication skills and time management
Must work well with North America (NA) counterparts
Flexibility in work schedule

Benefits

Comp & perks

Day 1 HMO for you and two (2) of your dependents
Annual and Performance Based Salary Increase
Additional Leave Credits
Limitless growth opportunities
Skillful team members
Opportunity to contribute to community impact
Exposure to innovation, transformation and evolution of surveillance technology