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Community Analyst
Ecglobal Business. Support the management and operation of ECGlobal’s and its partners’ community platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and analytical skills to support community platform management and participant engagement. Proficient in data interpretation and content production, with a focus on maintaining accurate records and facilitating effective communication.
Highest-signal resume keywords
Community ManagementData AnalysisContent ProductionExcel ProficiencyWritten Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data InterpretationSurvey ProgrammingContent SchedulingResponse TrackingInformation Consolidation
Soft Skills
Organizational SkillsAnalytical SkillsDetail-OrientedSelf-Motivated
Industry Keywords
Community PlatformsParticipant EngagementContent PublicationModerationResearch Execution
About the role
Key responsibilities & impact- Support the management and operation of ECGlobal’s and its partners’ community platforms
- Collaborate on participant engagement activities and the execution of research conducted within the communities
- Support the understanding of briefs and topics, contributing to the planning, production, scheduling, and publication of content
- Monitor interactions on posts, support moderation, and encourage member participation
- Review comments and content posted by users, flagging inappropriate interactions
- Program surveys on the platforms, including links, embed codes, and call-to-action text
- Monitor response collection and notify the responsible analyst when the response target is nearing completion
- Organize and compile survey results, tracking spreadsheets, response databases, and incentive records
- Keep records and tracking spreadsheets up to date
- Prepare learning summaries and reports for supervisor or management review
- Assist with publishing and removing surveys or content submitted by other teams
- Provide general support for community operations
Requirements
What you’ll need- Experience analyzing and consolidating information, conducting research, or managing communities
- Strong organizational, analytical, and data and information interpretation skills
- Knowledge of Excel
- Strong written communication skills and the ability to produce and consolidate content and information
- Self-motivated, organized, analytical, and detail-oriented profile
Benefits
Comp & perks- Meal or Food Allowance
- Discounts on courses, universities, and language institutions
- Stefanini Academy — a platform offering free, up-to-date online courses with certificates
- Mentoring
- Work-from-home allowance
- Medical insurance
- Dental insurance
- Benefits and discounts club offering deals at leading establishments