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Junior Community Analyst
Ecglobal Business. Support the understanding of community briefs and topics, contributing to the planning, production, scheduling, and publication of content and quick research questionnaires .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and analytical skills to manage community interactions, prepare reports, and consolidate insights. Proficient in using generative AI tools to enhance content creation and community engagement.
Highest-signal resume keywords
Community Management ExperienceMarket Research SkillsReport PreparationStrong Written CommunicationGenerative AI Tools Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Report PreparationData AnalysisContent StructuringSurvey SetupResponse Tracking
Soft Skills
Organizational SkillsAnalytical SkillsDetail-OrientedAutonomous Work Style
Tools & Technologies
Generative AI ToolsChatGPTClaudeGemini
Industry Keywords
Community EngagementConsumer InsightsContent PublicationModerationSurvey Management
About the role
Key responsibilities & impact- Support the understanding of community briefs and topics, contributing to the planning, production, scheduling, and publication of content and quick research questionnaires
- Monitor interactions on posts, supporting moderation and encouraging member participation
- Support the review of comments and content posted by users, flagging inappropriate interactions
- Set up surveys on community platforms, including links, embed codes, and call-to-action copy
- Track response collection and monitor participation volume
- Organize and compile survey results, including tracking spreadsheets, response databases, and incentives
- Organize content generated through posts and surveys, keeping records and spreadsheets up to date
- Prepare materials consolidating insights and reports for supervisory or management review
- Assist with publishing and removing surveys or content submitted by other teams
- Provide general support for the operational activities of the communities
Requirements
What you’ll need- Completed or ongoing degree in Communications or a related field
- Experience preparing reports and consolidating information
- Strong ability to organize and analyze information
- Strong written communication skills and ease in structuring content and presentations
- Autonomous, organized, analytical, and detail-oriented profile
- Experience as a Community Manager (a plus)
- Experience with market research or Consumer Insights (a plus)
- Knowledge and use of generative AI tools, such as ChatGPT, Claude, and Gemini, among others (a plus)
Benefits
Comp & perks- Meal Voucher or Food Voucher
- Discounts on courses, universities, and language institutions
- Stefanini Academy—a platform offering free, up-to-date online courses with certificates
- Mentoring
- Work-from-home allowance
- Medical insurance
- Dental insurance
- Benefits and discounts club at leading establishments