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Director, RDTX Special Projects
Echo Global Logistics. Lead key projects from planning through completion .
About the role
Key responsibilities & impact- Lead key projects from planning through completion
- Turn business needs and operational issues into clear project plans
- Work with cross-functional teams to complete projects safely, on time, and within budget
- Provide updates, recommendations, and decision support to senior leaders
- Review warehouse, distribution, and transportation operations to identify issues and improvement opportunities
- Improve workflows, staffing plans, standard work, equipment use, and space planning
- Liaise between warehouse and transportation teams to improve efficiency, handoffs, freight flow, labor planning, and issue resolution
- Support labor planning and line haul management
- Lead or support new site openings, facility changes, client implementations, turnaround efforts, and transportation improvements
- Lead continuous improvement, process governance, and change management efforts
- Create and improve SOPs, daily routines, communication tools, and performance processes
- Track safety, quality, productivity, cost, service, and customer-experience results
- Partner with internal teams, customers, carriers, warehouse partners, and third-party providers
- Support client implementations, service recovery, renewals, growth efforts, and operational solutions
- Partner with Sales, Client Experience, Legal, Safety, HR, IT, Engineering, Procurement, and field operations
- Assist the Sr. Director of Operations with day-to-day guidance for service center managers as needed
- Drive accountability, share best practices, and help teams adopt improved ways of working
- Review operational and financial performance, build business cases, track savings, and identify performance gaps
- Create reports and summaries that turn data into action plans
- Support budget planning, capital requests, and resource needs for key projects
Requirements
What you’ll need- Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, Operations Management, or a related field preferred; equivalent experience accepted
- Eight or more years of experience in warehouse, distribution, transportation, logistics, supply chain, or 3PL operations
- Five or more years of leadership experience, including leading projects, improvement efforts, or field teams
- Experience with warehouse and transportation systems, reporting, and KPI tracking
- Experience in temperature-controlled, food-grade, retail, e-commerce, LTL, truckload, dedicated, brokerage, parcel, or multi-client logistics environments preferred
- Strong understanding of warehouse and transportation operations, freight flow, labor planning, safety, inventory controls, and service performance
- Ability to manage multiple projects, priorities, timelines, stakeholders, and deliverables
- Ability to use data to find issues, recommend solutions, and measure results
- Strong communication, facilitation, and presentation skills
- Ability to influence and work well with field leaders, senior leaders, customers, carriers, and support teams
- Good judgment, urgency, and the ability to lead through change and complex operational issues
- Travel required for site visits, client implementations, field reviews, project rollouts, and operational escalations
Benefits
Comp & perks- Benefits information provided via the Echo careers page: https://www.echo.com/company/careers