Account Manager

ECI Software Solutions

. Develop understanding of ECI products and services and communicate their value to customers .

Posted 9/30/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative selling and relationship management within the manufacturing software sector, effectively driving sales from lead qualification to contract closure. Proficient in CRM software and committed to exceeding sales targets while providing exceptional customer service.

Highest-signal resume keywords

Sales Cycle ManagementConsultative SellingCRM Software ProficiencyManufacturing Software KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementPipeline ManagementNegotiationContract ClosureSoftware Demonstrations

Soft Skills

Interpersonal SkillsResults-Oriented MindsetTeam CollaborationCustomer Service

Tools & Technologies

SalesforceMicrosoft Office Suite

Industry Keywords

Manufacturing ProcessesSoftware SalesTechnology IndustryCustomer Relationship Management

About the role

Key responsibilities & impact

Develop understanding of ECI products and services and communicate their value to customers
Develop and nurture relationships with existing customers
Conduct outbound calls, emails, and virtual meetings to understand business needs and present software solutions
Collaborate with the sales team to identify opportunities, qualify leads, and drive sales from initial contact to closure
Use consultative selling to articulate manufacturing software value propositions and tailor solutions
Manage the full sales cycle, including pipeline management, negotiation, and contract closure
Meet or exceed sales targets
Provide customer service and resolve inquiries promptly
Strengthen customer relationships to increase references, retain maintenance and support contracts, and mitigate churn
Log every outreach in Salesforce and produce regular activity reports
Meet monthly, quarterly, and yearly sales quotas
Meet daily, weekly, and monthly quality communication goals

Requirements

What you’ll need

Proven track record of success in sales, preferably within the software or technology industry
Experience selling to manufacturing customers and understanding of manufacturing processes and challenges highly desirable
Knowledge of manufacturing software helpful but not required
Strong communication and interpersonal skills
Results-oriented mindset with passion for exceeding sales targets and driving revenue growth
Ability to work independently and collaboratively within a team environment
Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite
Bachelor’s degree highly desirable
Ability to sit for long periods of time
Ability to speak for long periods of time, as most interaction takes place via phone and online meetings
Ability to perform online software demonstrations requiring 1 to 2 hour meetings without breaks